Norton DD help?

ride2bhi · 07-16-2001, 02:37 AM

Hello,
Having a problem with Norton Disk Doctor. When my computer crashes, I restart, and it will go to NDD during bootup. It gets halfway through the scan when a red warning sign comes up stating:

"Out of Memory! Try removing all resident software and device drivers. Then run NDD again."

It then exits and windows comes up fine. Any suggestions? I have run NDD from windows and had no problems, just this DOS version. How would I remove my drivers and which ones? Thanks.

Jeffbx · 07-16-2001, 06:04 AM

What OS and what version of NDD are you using? Some older versions don't like newer OSs. Also, you said you were using the DOS version - I assume you mean you're using NDD.EXE rather than NDD32.exe?

ride2bhi · 07-16-2001, 06:19 PM

I am using Windows 98 (Dell OEM) and I do not know which version of NDD is being called at boot up. It is a version which will run after the computer is improperly shutdown. During boot-up it does a sort of scan disk, and I think it is NDD.

Bires · 07-16-2001, 10:36 PM

Next time that happens, press F8 and boot step-by-step. That way, you can watch to see what things are loaded. Watch for some little program loading into memory to make the memory accessed/cached differently.

LPMiller · 07-16-2001, 11:16 PM

disable NDD from replacing scandisk in the options settings. Then try it with scandisk. NDD can get that way if it gets corrupt, or has a bad update.

07-16-2001, 10:36 PM	#4
Bires Admiral Join Date: May 2000 Posts: 5,064	boot slow... Next time that happens, press F8 and boot step-by-step. That way, you can watch to see what things are loaded. Watch for some little program loading into memory to make the memory accessed/cached differently. __________________ Five years...

07-16-2001, 11:16 PM	#5
LPMiller Chief News Editor & Master of His Domain Join Date: Aug 2000 Location: Minnesota Posts: 8,161	disable NDD from replacing scandisk in the options settings. Then try it with scandisk. NDD can get that way if it gets corrupt, or has a bad update. __________________ lpmiller Chief News Editor Nobel Prize Nominee Reverend in the Universal Life Church Once Shot A Man For Snoring Too Loud Way Too Lazy To Change His Signature "The strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference." - Calvin and Hobbes

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07-16-2001, 02:37 AM	#1
ride2bhi Lieutenant Join Date: Jul 2001 Location: Los Angeles Posts: 362	Hello, Having a problem with Norton Disk Doctor. When my computer crashes, I restart, and it will go to NDD during bootup. It gets halfway through the scan when a red warning sign comes up stating: "Out of Memory! Try removing all resident software and device drivers. Then run NDD again." It then exits and windows comes up fine. Any suggestions? I have run NDD from windows and had no problems, just this DOS version. How would I remove my drivers and which ones? Thanks.

07-16-2001, 06:04 AM	#2
Jeffbx Fleet Admiral Join Date: Mar 2000 Location: Michigan Posts: 9,390	What OS and what version of NDD are you using? Some older versions don't like newer OSs. Also, you said you were using the DOS version - I assume you mean you're using NDD.EXE rather than NDD32.exe?

07-16-2001, 06:19 PM	#3
ride2bhi Lieutenant Join Date: Jul 2001 Location: Los Angeles Posts: 362	I am using Windows 98 (Dell OEM) and I do not know which version of NDD is being called at boot up. It is a version which will run after the computer is improperly shutdown. During boot-up it does a sort of scan disk, and I think it is NDD.

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