Windows 2000 Problem..Need Help Please

Laudanum · 03-24-2002, 09:20 AM

Everytime I try to plug in a certain "USB Mass Storage" device (digital camera), my computer lags badly (sometimes memory dumps).
I use Win2000...
Now, here is my question. Microsoft knows about this issue.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q291284
However, I cant get my hands on the fix. How do I go about this?
If I cant get the fix, would a new usbhub.sys solve the problem for me?

I have tried everything under the stars and I am just pissed off that Microsoft cant just get their fix out to regular people like me..

Thanks a bunch

Merlin · 03-24-2002, 09:27 AM

I've had a very similiar problem with Win2000 and mass storage. In my case the culprit was, of all things, Easy CD Creator. Evidently the folks at Sandisk figured this out. Easy CD Creator bastardizes an important file for USB storage devices. The solution was to update the program (EZCD) to the latest version posted on their web site. As you can imagine, learning all this made for an interesting Sat. morning.

I hope it helps.

Laudanum · 03-24-2002, 09:35 AM

That may be it. I have EasyCDCreator Ver5. Ill try it. Thanks for the lead.

Laudanum · 03-24-2002, 09:43 AM

You kick ass...thank you SOO much....
It is so evil that some random program can cause that much stress and hell....The Sandisk people are great....
Thank you so much for passing that info on...I have had this problem since December...
Thanks again...
Tak

jameslee · 03-24-2002, 05:16 PM

Easy CD Creator is evil. Their software just seems to mess with too many important Window's files. Just my two bits from troubleshooting the problems it's created on so many of my friend's and client' computers.

bachviet · 03-24-2002, 08:31 PM

Quote:

Originally posted by jameslee
Easy CD Creator is evil. Their software just seems to mess with too many important Window's files. Just my two bits from troubleshooting the problems it's created on so many of my friend's and client' computers.

Yeap if you uninstall EZCD Creator 5 from Win2K, the CD-ROM drivers will be gone thus you have no CD! It happened to me before and luckily I have it in my hard drive so I reinstalled!

jameslee · 03-24-2002, 09:04 PM

I had the same thing happen, although i installed it from a CD. Rixio response to the missing CD-ROMs, "Reinstall Easy CD Creator." Great... Thanks for the help!

Luckily, i was running a netowrk in my apartment so i used the CD-ROM from a non-'Easy CD Creator'-trashed computer and copied the entire CD over the network. Reinstalling Easy CD Creator worked, but in the end i ended up doing a complete reinstallation of the computer to remove any trace of Rixio's trashware from my computer. Then i gave the CD to my worst enemy!

Let's also not forget the original situation with Easy CD Creator 4-5 that lead to computer experts being quoted in news article's saying that the software caused the worst crashes they ever seen on a Windows system since Windows 3.11! They reported having crashed computer that could only be repaired to working condition by reinstalling everything.

NuTs62 · 03-25-2002, 03:02 AM

Never experienced a problem with EZ CD Creator.. any of the versions, on every OS since 95.

jameslee · 03-25-2002, 03:19 AM

Try uninstalling it.

03-25-2002, 03:22 AM

Quote:

Originally posted by jameslee
Let's also not forget the original situation with Easy CD Creator 4-5 that lead to computer experts being quoted in news article's saying that the software caused the worst crashes they ever seen on a Windows system since Windows 3.11! They reported having crashed computer that could only be repaired to working condition by reinstalling everything.

you know where i can find some of those articles, i need to show them to a friend who thinks that noone can publish software that is buggy and stay in business (apperently he hasnt heard of microsoft) and swears by his roxio software. ive been trying to get him to use nero, but he wont believe that its better than roxio.

bachviet · 03-25-2002, 07:12 AM

I love my Nero!

jameslee · 03-25-2002, 09:03 PM

I remember browsing news articles at work and reading the Adaptec/Roxio mess aloud to my co-workers, but unfortunately i wasn't able to find the exact same article.

I did however find a bunch of other articles, just not the same one:

. http://www.wired.com/news/infostruct...,43625,00.html
. http://www.mfinley.com/articles/worlds-collide.htm
. http://www.theregister.co.uk/content/4/19099.html

If you want to try searching for the original article, these are a few of the things i remember from it:

. The article was posted before Roxio released a patch to fix it
. They mentioned that Adaptec split the software off to Roxio
. They mentioned that the software probably was released before it was ready
. They mentioned that it crashed Windows 2000 machines
. They mentioned that a lot of computers had to be completed reinstalled to recover the system.
. They quoted professionals stating that it caused the worst computers crashes they've seen since Windows 3.1 (or was it 3.11?)

Good luck. It seems like Roxio did some handy-work to remove this article from the web. I did a search for the keywords i remember, but didn't come up with the exact article.

~~Cantacuzene~~ · 03-25-2002, 09:19 PM

Nero + Clonecd is all you need.

jameslee · 03-25-2002, 09:31 PM

Don't forget DiscJuggler for your DreamCast backup needs.

~~Cantacuzene~~ · 03-25-2002, 11:09 PM

Quote:

Originally posted by jameslee
Don't forget DiscJuggler for your DreamCast backup needs.

I don't know what you're talking about.

zero2dash · 03-26-2002, 06:35 AM

I hate EasyCD. :mad4:

(back in the day)
<boot up computer>
*power on*
pass bios test
-blank-
BLUE SCREEN OF DEATH
"SCS1HLP.DLL ERROR"
=scream out loud=
f-disk, format c:reboot off Win98 SE disc, reinstall EVERYTHING.

Ever since then...I don't use it. Anymore. Ever. In fact, I've used the CD of it in more flingin'-across-the-room ways than one. I hate Roxio. Even GoBack is a piece of crap. THAT screwed up my Win2k system (pc#1) about three weeks ago. I had to reformat my HD and clean install Win2k because of GoBack.

Roxio

03-24-2002, 09:27 AM	#2
Merlin Admiral Join Date: Dec 2001 Location: Square On My Arse Posts: 7,410	I've had a very similiar problem with Win2000 and mass storage. In my case the culprit was, of all things, Easy CD Creator. Evidently the folks at Sandisk figured this out. Easy CD Creator bastardizes an important file for USB storage devices. The solution was to update the program (EZCD) to the latest version posted on their web site. As you can imagine, learning all this made for an interesting Sat. morning. I hope it helps. __________________

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03-24-2002, 09:20 AM	#1
Laudanum Lieutenant Junior Grade Join Date: Oct 2001 Posts: 81	Windows 2000 Problem..Need Help Please Everytime I try to plug in a certain "USB Mass Storage" device (digital camera), my computer lags badly (sometimes memory dumps). I use Win2000... Now, here is my question. Microsoft knows about this issue. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q291284 However, I cant get my hands on the fix. How do I go about this? If I cant get the fix, would a new usbhub.sys solve the problem for me? I have tried everything under the stars and I am just pissed off that Microsoft cant just get their fix out to regular people like me.. Thanks a bunch __________________ Afraid of Never Knowing Fear

03-24-2002, 09:35 AM	#3
Laudanum Lieutenant Junior Grade Join Date: Oct 2001 Posts: 81	That may be it. I have EasyCDCreator Ver5. Ill try it. Thanks for the lead.

03-24-2002, 09:43 AM	#4
Laudanum Lieutenant Junior Grade Join Date: Oct 2001 Posts: 81	You kick ass...thank you SOO much.... It is so evil that some random program can cause that much stress and hell....The Sandisk people are great.... Thank you so much for passing that info on...I have had this problem since December... Thanks again... Tak

03-24-2002, 05:16 PM	#5
jameslee Lieutenant Join Date: Jun 2000 Location: Wouldn't you like to know? Posts: 409	Easy CD Creator is evil. Their software just seems to mess with too many important Window's files. Just my two bits from troubleshooting the problems it's created on so many of my friend's and client' computers.

03-24-2002, 09:04 PM	#7
jameslee Lieutenant Join Date: Jun 2000 Location: Wouldn't you like to know? Posts: 409	I had the same thing happen, although i installed it from a CD. Rixio response to the missing CD-ROMs, "Reinstall Easy CD Creator." Great... Thanks for the help! Luckily, i was running a netowrk in my apartment so i used the CD-ROM from a non-'Easy CD Creator'-trashed computer and copied the entire CD over the network. Reinstalling Easy CD Creator worked, but in the end i ended up doing a complete reinstallation of the computer to remove any trace of Rixio's trashware from my computer. Then i gave the CD to my worst enemy! Let's also not forget the original situation with Easy CD Creator 4-5 that lead to computer experts being quoted in news article's saying that the software caused the worst crashes they ever seen on a Windows system since Windows 3.11! They reported having crashed computer that could only be repaired to working condition by reinstalling everything.

03-25-2002, 03:02 AM	#8
NuTs62 Vice Admiral Join Date: Jan 2002 Location: San Francisco Posts: 4,763	Never experienced a problem with EZ CD Creator.. any of the versions, on every OS since 95.

03-25-2002, 03:19 AM	#9
jameslee Lieutenant Join Date: Jun 2000 Location: Wouldn't you like to know? Posts: 409	Try uninstalling it.

03-25-2002, 07:12 AM	#11
bachviet What's Da Pho*? Join Date: Aug 2001 Location: SoCal (714) Posts: 13,296	I love my Nero!

03-25-2002, 09:03 PM	#12
jameslee Lieutenant Join Date: Jun 2000 Location: Wouldn't you like to know? Posts: 409	I remember browsing news articles at work and reading the Adaptec/Roxio mess aloud to my co-workers, but unfortunately i wasn't able to find the exact same article. I did however find a bunch of other articles, just not the same one: . http://www.wired.com/news/infostruct...,43625,00.html . http://www.mfinley.com/articles/worlds-collide.htm . http://www.theregister.co.uk/content/4/19099.html If you want to try searching for the original article, these are a few of the things i remember from it: . The article was posted before Roxio released a patch to fix it . They mentioned that Adaptec split the software off to Roxio . They mentioned that the software probably was released before it was ready . They mentioned that it crashed Windows 2000 machines . They mentioned that a lot of computers had to be completed reinstalled to recover the system. . They quoted professionals stating that it caused the worst computers crashes they've seen since Windows 3.1 (or was it 3.11?) Good luck. It seems like Roxio did some handy-work to remove this article from the web. I did a search for the keywords i remember, but didn't come up with the exact article.

03-25-2002, 09:19 PM	#13
~~Cantacuzene~~ Banned Join Date: Jan 2002 Location: Atlanta, Georgia, USA Posts: 8,700	Nero + Clonecd is all you need.

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03-25-2002, 09:31 PM	#14
jameslee Lieutenant Join Date: Jun 2000 Location: Wouldn't you like to know? Posts: 409	Don't forget DiscJuggler for your DreamCast backup needs.

03-26-2002, 06:35 AM	#16
zero2dash Commander Join Date: Dec 2000 Location: Fenton, MO - but I wish I was at the beach. ANY beach. Posts: 1,367	I hate EasyCD. :mad4: (back in the day) <boot up computer> power on pass bios test -blank- BLUE SCREEN OF DEATH "SCS1HLP.DLL ERROR" =scream out loud= f-disk, format c:reboot off Win98 SE disc, reinstall EVERYTHING. Ever since then...I don't use it. Anymore. Ever. In fact, I've used the CD of it in more flingin'-across-the-room ways than one. I hate Roxio. Even GoBack is a piece of crap. THAT screwed up my Win2k system (pc#1) about three weeks ago. I had to reformat my HD and clean install Win2k because of GoBack. Roxio