SmokeyDP

I did several spyware and virus scans with almost a dozen different programs on the 3 computers that have this issue. It says it is removed, but when I go to websites its really slow then it comes up working. When I ping the sites, this is what comes up. I can't not find anything in the hosts file. Any ideas of other places I could check?

SmokeyDP

This is interesting. This PC lists myhome.westell.com for the DNS server, but all the others on the same LAN that are working list it as blank. I can't figure out where to set this. This is from a ipconfig output

hoey222

try ipconfig /all that may list your actual dns servers

try to ping the dns servers first.

the sites you are trying to ping may have "ping" blocked.

the westell is your dsl modem. that is where you are getting your dns servers from. it sounds like you do not have a router between the modem and your pc. if you did, that's where you could manually put the dns servers.

some of the westells act as a router and give you the 192...ip scheme inside your house. reset the modem. you could try to brin up a web page and goto 192.168.0.1 in the address. it will ask for a password and you will need to put that in. you could then view the status of your connection. i there would be the actual ip address of your connection and the dns servers associated with the conection.

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i have become comfortably numb......

zero2dash

Ok -
1) Pinging websites and having something else come up isn't really anything to worry about. It's just like pinging www.yahoo.com and having the IP address of Yahoo come up when you ping it, and then typing in the IP address instead of "www.yahoo.com".

2) Like Hoey said, your DNS is coming from your modem (?). Obviously it's the modem because your gateway is 192.168.0.1 (the IP of the modem) and the IP string of your computer is 192.168.0.104 where 104 is the # given to your computer. The first 3 subsets are from the modem. Under most circumstances, the modem is using DHCP to give your computer the IP address, meaning if you connect another computer or reboot yours, you might end up with 192.168.0.105 next time (and so on).

It doesn't sound like anything's wrong per se with your setup, I think you're just seeing these #s and whatnot and wondering what they are.

The only reason I can think of that you're having slow loading on websites and/or freezing is because you're running older versions of Windows and your NIC is looking for an IP address that doesn't exist. You can find a fix for this here.

edit You may also want to uncheck "Automatically cofigure settings" under Tools -> Internet Options -> Connections -> LAN Settings because I've seen this also cause IE to stall for a little while when trying to load a page.

Good luck.

SmokeyDP

The computer is running Windows XP Service Pack 2. I even reinstalled Windows XP with the Repair option. All of this seems to have started when I removed a trojan from the PC.

The computer used to have AOL dialup, and it started acting slow when DSL was put onto it. Right now the computer is at my house hooked into my LAN behind an Optimum Online cable modem so it should not be looking for the westell DNS.

SmokeyDP

When I initially load Internet explorer it takes about 30 seconds for a page to load, then you can browse anywhere without any issues. It seems that sometimes while you are on AIM it could take a while for your IM to go through also.

I have had this issue a few times in the past, but always just reformatted. I want to try to figure out whats making it happen this time.

zero2dash

AOL?
Erm...
I'd do a clean install; AOL puts all sorts of trash on your computer and seems to cram it in really hard-to-find places. Clean installing (rather than doing a reinstall or a 'repair' will leave you with a clean slate. Plus it'll take care of any other problem you may be having (ie if there's still a trojan/virus hidden somewhere).

(For the time being/if you don't want to do another clean install) -
Even if your computer is on a LAN with cable, it could still have the DNS of the DSL modem under TCP/IP; I'd definitely check and see. (I'd be willing to bet that it does have the Westell info somewhere in TCP/IP.) Unless you went in and specified anything when hooking it up to the LAN/cable setup, it will still have the Westell info in there by default. (Or it could be under Connection properties even.)

hoey222

to reset your connectyion settings for your lan card.

at command prompt type ipconfig /flushdns - that will empty your dns cache just in case something is stuck in there.

then, if you are using automatic network settings, disable your lan connection then enable it. this will force your card to get new settings from your modem. (sometimes the repair doesn't work).

make sure in your internet connection properties there are no proxies set.

seqiro

Have you looked in your advanced TCP/IP settings? Usually, the Connection-specific DNS Suffix gets filled in on this screen in the field I highlighted:

Advanced TCP/IP

You probably want your screen to look more like mine does, assuming you are using DHCP.

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Paul Beasi

seqiro

Ever solve your problem?

SmokeyDP

Had to reformat.

seqiro

Ugh. That's a bummer.

Grimm

fdisk > all

Sometimes reformatting is the easiest way to fix things. Once you had a trojan you probably want to anyways. Just in case the hacker who had access to your PC made some changes that could bite you later.

SmokeyDP

I am well aware of this. Its just that sometimes its better for the customer if they do not have to reinstall everything on their PC everytime they get some spyware.