Newbiee

I called up snet about 1 month ago and asked them if dsl was availble yet in muh area and they said yes and so i said hook dat ****zat up...so they said they will do what they got to do to the lines and i will install the card my self so 2 days ago some shmuck come to my house and says he's here to install the stuff even though I already signed up for the self install...so anywayz he looks at my lines or sometin and says, "you cant get dsl...your lines are not configured to it yet" so after all that anticipation of gettin it, he tells me i cant