Home Depot Reneged

TiffanyDanielle · 08-15-2006, 12:21 PM

for all you got apex peeps that took advantage of the 39.99 range from Home Depot, I called to get my delivery scheduled and THEY ARE NOT HONORING THE TRANSACTION! Doesn't matter if they took your credit card information, doesn't matter if you have a printed confirmation. This is a clear case of deceptive something or the other. Anyone else get their deal honored?

Markel · 08-15-2006, 12:29 PM

Quote:

Originally Posted by TiffanyDanielle

for all you got apex peeps that took advantage of the 39.99 range from Home Depot, I called to get my delivery scheduled and THEY ARE NOT HONORING THE TRANSACTION! Doesn't matter if they took your credit card information, doesn't matter if you have a printed confirmation. This is a clear case of deceptive something or the other.

BZZZZztttt. Wrong answer. This is NOT "a clear case of deceptive something or the other" - it is a clear case of a retailer correcting a mistaken online price (and their web site probably has a disclaimer stating their right to do so). Get over it. It happens all the time. There have been a few times when some retailers have given some sort of token discount or such in the case where they have done this. But did you really expect them to give you a $600++ range for $39?

Sometimes we get lucky (there was a double $100 rebate on a $229 200GB hard drive once from Dell, and either Dell or WD decided to honor both rebates, even though they never intended for both to be available). Sometimes the retailer corrects their error.

nickel · 08-15-2006, 12:36 PM

Quote:

Originally Posted by Markel

BZZZZztttt. Wrong answer. This is NOT "a clear case of deceptive something or the other" - it is a clear case of a retailer correcting a mistaken online price (and their web site probably has a disclaimer stating their right to do so). Get over it. It happens all the time. There have been a few times when some retailers have given some sort of token discount or such in the case where they have done this. But did you really expect them to give you a $600++ range for $39?

Sometimes we get lucky (there was a double $100 rebate on a $229 200GB hard drive once from Dell, and either Dell or WD decided to honor both rebates, even though they never intended for both to be available). Sometimes the retailer corrects their error.

agrees with Markel 100%.

DarkFury · 08-15-2006, 12:46 PM

What this is... is a clear case of misspelling.

Renigged versus Reneged?

I don't even think Renigged is a word... but if it was, I'd kinda be

about it.

Markel · 08-15-2006, 01:00 PM

For completeness - from the Home Depot web site:

Quote:

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Home Depot reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

Wow. It looks like they corrected an inaccuracy after an order had been submitted and accepted. What would ever give them the idea that they might want to do this?

Got Apex Moderator · 08-15-2006, 01:08 PM

Fixed the title speeling eeeror.

Reneg = renegotiate

- GAM

DarkFury · 08-15-2006, 01:25 PM

Good job GAM

WhiskeyPapa · 08-15-2006, 02:26 PM

I swear Home Depot watches me make large purchases, then sends me a postcard for 10% off. Just happened the other day - I spent $250 on a water heater, and the next day a 10% off postcard shows up in the mail.

DarkFury · 08-15-2006, 02:52 PM

Quote:

Originally Posted by WhiskeyPapa

I swear Home Depot watches me make large purchases, then sends me a postcard for 10% off. Just happened the other day - I spent $250 on a water heater, and the next day a 10% off postcard shows up in the mail.

I feel your pain there. Something just like that happened to me before after a major house expense purchase as well.

Makes you wanna pack it all up and take it back don't it? (not really... after you've paid to have it installed, but you get the sentiment.)

Markel · 08-15-2006, 03:01 PM

I would venture that the "10% off" coupon has some "not applicable to prior purchases" clause on it, too. In spite of some individual's misguided opinions of the store, Home Depot is incredibly generous and flexible on taking returns of items purchased there. In some cases, they might want to issue the "refund" in the form of a Home Depot gift card, but if you own a home that's almost as good as cash.

Markel · 08-15-2006, 03:24 PM

And for the record, I have had outstanding experiences with Home Depot. Shortly after I bought my current house, they sent me a 10% off coupon. I used it to purchase about $500 of items (including a battery backup sump pump, which is one of the best purchases I have EVER made). Among the items I purchased was a special order for a number of screens for the (rather old) Andersen casement windows in the home. Even though the dimensions didn't look exactly right, I was hoping they would fit. (The Home Depoot policy states no returns on special orders). When I got the screens, sure enough, they didn't fit. I took them back to the return register at Home Depot, and the clerk there refunded the full price of the screens without batting an eye. I pointed out that I had received 10% off of the full price, and the clerk said that didn't matter, so I actually made money off the return.

MrGreg · 08-15-2006, 04:25 PM

Next time you're about to make a big purchase at Home Depot, Lowes, or Sears, see if you can find one of the 10% off coupons. I hear they can be found.

<cough>ebay<cough>

johnnymk · 08-16-2006, 07:43 AM

You can't even buy a decent toaster oven for that amount

gwilks98 · 08-20-2006, 02:23 PM

Quote:

Originally Posted by Got Apex Moderator

Fixed the title speeling eeeror.

Reneg = renegotiate

- GAM

Sorry to bring this back from the dead, but this was the word of the day on google.
http://dictionary.reference.com/word...006/08/20.html

Quote:

Word of the Day for Sunday August 20, 2006

renege \rih-NIG; -NEG\, intransitive verb:
To go back on a promise or commitment.

Today, politicians everywhere routinely renege on pledges in the belief that any problem can be solved by short-term fixes, spin-doctoring or character assassination.
-- Larry Elliott, "Universal man must take responsibility for slaying Beveridge's five giants", The Guardian, January 10, 2000

But now the Senate is proposing to renege on the deal, and the governors are furious.
-- By Judith Havemann, Washington Post, March 13, 1999

And George W. Bush knows from seeing his father renege on his "no new taxes" pledge how a single judgment can end up crippling a presidency.
-- James Carney and Karen Tumulty, "How They Run the Show", Time, October 29, 2000

Renege is from Medieval Latin renegare, "to deny again, to go back upon," from Latin re-, "back, again" + negare, "to say no, to deny."

08-15-2006, 12:21 PM	#1
TiffanyDanielle Plebe Join Date: Jun 2006 Location: Austin, TX Posts: 4	Home Depot Reneged for all you got apex peeps that took advantage of the 39.99 range from Home Depot, I called to get my delivery scheduled and THEY ARE NOT HONORING THE TRANSACTION! Doesn't matter if they took your credit card information, doesn't matter if you have a printed confirmation. This is a clear case of deceptive something or the other. Anyone else get their deal honored?

08-15-2006, 12:46 PM	#4
DarkFury Secretary of the Navy Join Date: Feb 2001 Location: Chillin' N Da 'Hood Posts: 34,997	What this is... is a clear case of misspelling. Renigged versus Reneged? I don't even think Renigged is a word... but if it was, I'd kinda be about it. __________________ DarkFury's Pimptopia - Don't Hate the Playa, Hate the Game! Home of the Original OG Pimp (accept NO imitations)

08-15-2006, 02:26 PM	#8
WhiskeyPapa Rear Admiral Upper Half Join Date: Jul 2000 Location: 45° 11' 35" North Latitude, 95° 8' 37" West Longitude Posts: 3,427	I swear Home Depot watches me make large purchases, then sends me a postcard for 10% off. Just happened the other day - I spent $250 on a water heater, and the next day a 10% off postcard shows up in the mail. __________________

08-15-2006, 04:25 PM	#12
MrGreg Captain Join Date: Jul 2000 Location: Beaverton, OR Posts: 1,529	Next time you're about to make a big purchase at Home Depot, Lowes, or Sears, see if you can find one of the 10% off coupons. I hear they can be found. <cough>ebay<cough> __________________ -The nerd formerly known as vectorcalculus

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08-15-2006, 01:08 PM	#6
Got Apex Moderator Merry Moderator Join Date: Apr 2000 Posts: 1,013	Fixed the title speeling eeeror. Reneg = renegotiate - GAM

08-15-2006, 01:25 PM	#7
DarkFury Secretary of the Navy Join Date: Feb 2001 Location: Chillin' N Da 'Hood Posts: 34,997	Good job GAM

08-15-2006, 03:01 PM	#10
Markel Chief of Naval Operations Join Date: Feb 2001 Posts: 11,733	I would venture that the "10% off" coupon has some "not applicable to prior purchases" clause on it, too. In spite of some individual's misguided opinions of the store, Home Depot is incredibly generous and flexible on taking returns of items purchased there. In some cases, they might want to issue the "refund" in the form of a Home Depot gift card, but if you own a home that's almost as good as cash.

08-15-2006, 03:24 PM	#11
Markel Chief of Naval Operations Join Date: Feb 2001 Posts: 11,733	And for the record, I have had outstanding experiences with Home Depot. Shortly after I bought my current house, they sent me a 10% off coupon. I used it to purchase about $500 of items (including a battery backup sump pump, which is one of the best purchases I have EVER made). Among the items I purchased was a special order for a number of screens for the (rather old) Andersen casement windows in the home. Even though the dimensions didn't look exactly right, I was hoping they would fit. (The Home Depoot policy states no returns on special orders). When I got the screens, sure enough, they didn't fit. I took them back to the return register at Home Depot, and the clerk there refunded the full price of the screens without batting an eye. I pointed out that I had received 10% off of the full price, and the clerk said that didn't matter, so I actually made money off the return.

08-16-2006, 07:43 AM	#13
johnnymk Chief of Naval Operations Join Date: May 2000 Location: LEVITTOWN< PA> USA Posts: 13,621	You can't even buy a decent toaster oven for that amount

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