SSS: I got screwed by an ebayer

SteveB · 04-30-2008, 10:24 PM

I didn't stop fighting with paypal over this and was on the phone with them again today for almost an hour. Finally got to a supervisor who told me he would put in my claim for review. I do a few more things and then go to check email and there is mail from them. I expected to see the usual, Sorry but..... . They gave me the money back. They actually deposited the money in my account and I immediately transfered it out.
I feel like I fought city hall and won.

I hope I didn't post this here before but I'm still mad enough that I have to vent. First I will accept some of the responsibility because I was 1 day late in filing a dispute.
There was a listing on ebay for a speaker I want that was BIN or OBO. I made an offer that was accepted and was sent an invoice that I promptly paid. After a reasonable amount of time and getting the runaround from the seller, no speaker or refund I contacted paypal. They say they sent me an email stating that I had to upgrade my dispute to a claim. I never got that email and because I didn't respond they say I have no right to take any action.
This seller has screwed 6 people out of their money that I have found on the sellers feedback on ebay. So, I'm out $355 because I tried to save $150.
OK, I feel better now.

DarkFury · 04-30-2008, 10:40 PM

how long did you wait to file with PayPal... They give you 45 days.

When you contacted PayPal, you didn't file a dispute? What did you do? Did you just talk to a rep?

Just wondering...

I've had to dispute about 3 PayPal charges over the past 8 years, and pretty much I didn't lose any money on any of them.

==============================

EDIT... Oops.. now I see that you did file a dispute but you didn't file the claim within 20 days (per PayPal policy)... Aww.. that sucks.

Did you pay with a credit card? I always do... I'd contact the CC at this point if you did. Force them to acknowledge your claim.

Sirrich3 · 04-30-2008, 10:47 PM

I am facing a simiar situation right now on an item...

Prngr44 · 05-01-2008, 08:28 AM

I ALWAYS use a credit card because I don't trust PayPal to have my best interests and like you discovered, sometimes their claim timeframe is a little too tight. (No doubt your seller was hoping this exact same scenario would happen.)

When you pay with a CC, you can have them reverse the charges. I GUARANTEE you'll be contacted in short order by a PayPal rep to discuss the reversal.

SteveB · 05-01-2008, 09:46 PM

I did file a dispute and they say they sent me an email that I needed to escalate it to a claim within 20 days. I never got that email.
This is the first time I've run into a problem with an ebayer or paypal so again I have to accept part of the blame. I now know too that I will always use a CC to fund paypal.
I'm contacting all the other people this seller has screwed to see if all have files a claim. Paypal told me that if there are enough claims against a seller they will 'revisit' my claim. Otherwise I'm just SOL.

04-30-2008, 10:24 PM	#1
SteveB Lieutenant Junior Grade Join Date: May 2006 Location: Atlanta, GA Posts: 168	SSS: I got screwed by an ebayer UPDATE I didn't stop fighting with paypal over this and was on the phone with them again today for almost an hour. Finally got to a supervisor who told me he would put in my claim for review. I do a few more things and then go to check email and there is mail from them. I expected to see the usual, Sorry but..... . They gave me the money back. They actually deposited the money in my account and I immediately transfered it out. I feel like I fought city hall and won. I hope I didn't post this here before but I'm still mad enough that I have to vent. First I will accept some of the responsibility because I was 1 day late in filing a dispute. There was a listing on ebay for a speaker I want that was BIN or OBO. I made an offer that was accepted and was sent an invoice that I promptly paid. After a reasonable amount of time and getting the runaround from the seller, no speaker or refund I contacted paypal. They say they sent me an email stating that I had to upgrade my dispute to a claim. I never got that email and because I didn't respond they say I have no right to take any action. This seller has screwed 6 people out of their money that I have found on the sellers feedback on ebay. So, I'm out $355 because I tried to save $150. OK, I feel better now. __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein (1879-1955) Last edited by SteveB : 05-07-2008 at 04:12 PM.

04-30-2008, 10:40 PM	#2
DarkFury Secretary of the Navy Join Date: Feb 2001 Location: Chillin' N Da 'Hood Posts: 34,997	how long did you wait to file with PayPal... They give you 45 days. When you contacted PayPal, you didn't file a dispute? What did you do? Did you just talk to a rep? Just wondering... I've had to dispute about 3 PayPal charges over the past 8 years, and pretty much I didn't lose any money on any of them. ============================== EDIT... Oops.. now I see that you did file a dispute but you didn't file the claim within 20 days (per PayPal policy)... Aww.. that sucks. Did you pay with a credit card? I always do... I'd contact the CC at this point if you did. Force them to acknowledge your claim. __________________ DarkFury's Pimptopia - Don't Hate the Playa, Hate the Game! Home of the Original OG Pimp (accept NO imitations) Last edited by DarkFury : 04-30-2008 at 10:42 PM.

04-30-2008, 10:47 PM	#3
Sirrich3 Rear Admiral Upper Half Join Date: Aug 2005 Location: In Sunny Southern California Posts: 3,950	I am facing a simiar situation right now on an item... __________________

05-01-2008, 08:28 AM	#4
Prngr44 Rear Admiral Lower Half Join Date: Feb 2003 Location: St. Louis Posts: 2,620	I ALWAYS use a credit card because I don't trust PayPal to have my best interests and like you discovered, sometimes their claim timeframe is a little too tight. (No doubt your seller was hoping this exact same scenario would happen.) When you pay with a CC, you can have them reverse the charges. I GUARANTEE you'll be contacted in short order by a PayPal rep to discuss the reversal. __________________ http://otthouse.blogspot.com

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05-01-2008, 09:46 PM	#5
SteveB Lieutenant Junior Grade Join Date: May 2006 Location: Atlanta, GA Posts: 168	I did file a dispute and they say they sent me an email that I needed to escalate it to a claim within 20 days. I never got that email. This is the first time I've run into a problem with an ebayer or paypal so again I have to accept part of the blame. I now know too that I will always use a CC to fund paypal. I'm contacting all the other people this seller has screwed to see if all have files a claim. Paypal told me that if there are enough claims against a seller they will 'revisit' my claim. Otherwise I'm just SOL.

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