800.com: suckage

attgig · 07-11-2001, 09:29 AM

They suck.
They screw around with me with out of stock lies...grrr

I was supposed to get a digital camera by the end of last month, but UPS screws me over. So, ok, it's ups's fault...
so I call 800.com, and they're like sorry bout that, we'll ship you a new one asap, overnight. Which was good, cause I wanted it by the 4th of July.....it was the monday before.

I wait, I wait...crap, it doesn't come by the 4th...so maybe it was screwed around by UPS again, and I'll get it on thurs....still no camera.

Finally I call them on friday, and ask what's going on, and the customer service rep says that the camera was out of stock. WTF! they don't even notify me that it's out of stock, and they just leave the order unattended. punks. So, they also tell me there's a note saying that they should upgrade the product and send me a camera that's better. I was thinking that it was worth the trouble...ok, but then the customer service guy says that they just received 2 into their warehouse today. HA!
so, I say ok, just send me the stupid thing, and you guyz said I would get it overnight. I want it by tomorrow. They're giving me this sh*t about how they're ordering/warehouse method might delay it so that I won't get it tomorrow. I say, hurry up and do it now.
Freakin losers send it out UPS.....2 day.
garbage.
I e-mail them complaining.
they e-mail me back with the 'they're forwarding this to the right people' garbage.
punks...
don't order from 800.com. their customer service SUCKS.
they're 'e-commerce' just doesn't work....

[Edited by att gig on 07-11-2001 at 08:31 AM]

~~Twilight~~ · 07-11-2001, 01:41 PM

I ordered a DVD player from them UPS left it on my front doorstep in a giant box that said "800.com Electronics" on it. You'd think that if they're going to ship in boxes that proclaim "STEAL ME" then they would at least require UPS to get a signature when the package is delivered. At the time, I lived in a huge apartment complex, where the box could be seen by a few hundred people as they were driving into the parking lot to get to their apartment. I was so pissed that I nearly reported that the package never arrived.

Speedfreak · 07-11-2001, 02:44 PM

I have gotten somthing from 800.co, but it has been a long time. I had no problems.

attgig · 07-31-2001, 08:54 AM

they charged me twice for my camera....freakin (pause).. grrrr...

Calling them today...>(

07-11-2001, 02:44 PM	#3
Speedfreak Fleet Admiral Join Date: Feb 2000 Location: I am here, so there I am. Posts: 8,027	I have gotten somthing from 800.co, but it has been a long time. I had no problems. __________________ Call me Fleet Admiral §pêêÐƒrêák™! Go get me some coffee. CoolSpeed

07-31-2001, 08:54 AM	#4
attgig Chief of Naval Operations Join Date: Jun 2000 Location: the burbs of baltimore Posts: 11,924	and the drama continues... they charged me twice for my camera....freakin (pause).. grrrr... Calling them today...>( __________________

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07-11-2001, 09:29 AM	#1
attgig Chief of Naval Operations Join Date: Jun 2000 Location: the burbs of baltimore Posts: 11,924	They suck. They screw around with me with out of stock lies...grrr I was supposed to get a digital camera by the end of last month, but UPS screws me over. So, ok, it's ups's fault... so I call 800.com, and they're like sorry bout that, we'll ship you a new one asap, overnight. Which was good, cause I wanted it by the 4th of July.....it was the monday before. I wait, I wait...crap, it doesn't come by the 4th...so maybe it was screwed around by UPS again, and I'll get it on thurs....still no camera. Finally I call them on friday, and ask what's going on, and the customer service rep says that the camera was out of stock. WTF! they don't even notify me that it's out of stock, and they just leave the order unattended. punks. So, they also tell me there's a note saying that they should upgrade the product and send me a camera that's better. I was thinking that it was worth the trouble...ok, but then the customer service guy says that they just received 2 into their warehouse today. HA! so, I say ok, just send me the stupid thing, and you guyz said I would get it overnight. I want it by tomorrow. They're giving me this sh*t about how they're ordering/warehouse method might delay it so that I won't get it tomorrow. I say, hurry up and do it now. Freakin losers send it out UPS.....2 day. garbage. I e-mail them complaining. they e-mail me back with the 'they're forwarding this to the right people' garbage. punks... don't order from 800.com. their customer service SUCKS. they're 'e-commerce' just doesn't work.... [Edited by att gig on 07-11-2001 at 08:31 AM]

07-11-2001, 01:41 PM	#2
~~Twilight~~ Totally enjoying a GotApex Banning(tm) Join Date: Apr 2000 Location: Oregon Posts: 684	I ordered a DVD player from them UPS left it on my front doorstep in a giant box that said "800.com Electronics" on it. You'd think that if they're going to ship in boxes that proclaim "STEAL ME" then they would at least require UPS to get a signature when the package is delivered. At the time, I lived in a huge apartment complex, where the box could be seen by a few hundred people as they were driving into the parking lot to get to their apartment. I was so pissed that I nearly reported that the package never arrived.

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