02-11-2005, 04:10 PM
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#1 |
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Admiral
  Join Date: May 2000
Posts: 5,064
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This is what passes as roses at ProFlowers.com!
I just got my "flowers" from Proflowers.com (the banner company on the main page-$19.99 plus $10 shipping)
These are terrible! The buds are no larger than nickels! (penny shown in the blurry pic) Two of the buds fell off in the box it was shipped in! I have never seen such a pathetic, wilted display. Luckily, I intercepted them before my wife came home to set them up.  UPDATE: After calling proflowers.com (and being on hold for 12minutes), they are sending out replacements tonight, so I should still a nice bouquet by Monday. CSR: Chris was great. I just hope this new batch is in better shape than the mess I just got. 
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Five years... Last edited by Bires : 02-11-2005 at 04:26 PM. |
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02-11-2005, 04:42 PM
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#2 |
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Lieutenant Commander
 
Join Date: May 2000
Location: Hayward
Posts: 915
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wow, good luck. I do hope the replacements are much better. Kudos for proflowers for correcting things.
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never challenge an idiot, he will bring you down to his level and beat you with experience. Drive it like you stole it: http://www.supermotors.net/vehicles/...y/media/516514 |
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02-11-2005, 04:49 PM
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#3 |
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Lakers fanatic
Join Date: Sep 2000
Location: L.A. ->SoCal<- O.C.
Posts: 7,338
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Gj Bires!
Don't take no bs from no one. Let us know if they make it all right. -jel
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NBA REPORT 10-11/ The 3-Peat! 1948 1949 1950 1952 1953 1954 1972 1980 1982 1985 1987 1988 2000 2001 2002 2009 2010 Reigning NBA CHAMPS! |
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02-11-2005, 08:50 PM
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#4 |
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Chief of Naval Operations
 
Join Date: May 2001
Location: City of The Dead
Posts: 13,552
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I've only ordered from them twice, and I've always had a great experience.
You are completely in the right though. Those are horrible flowers. I would assume they are going to comp you the costs of the new flowers? |
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02-11-2005, 09:20 PM
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#5 |
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Commander
Join Date: Apr 2000
Posts: 1,465
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What a beautiful bouquet....
...for the Adams Family.
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02-11-2005, 09:24 PM
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#6 |
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easily amused
Join Date: Sep 2001
Location: my office
Posts: 9,781
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i'm surprised for the bad flowers from them. all of my previous experiences with them (3 or 4) have been wonderful.
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02-11-2005, 10:34 PM
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#7 | |
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Admiral
Join Date: May 2000
Posts: 5,064
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Quote:
They are sending another batch from a different grower. Hopefully, they will be good. If not, I'll ask for my $ back, but their CSR was really nice, so I'll give them a shot at redemption. |
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02-11-2005, 11:48 PM
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#8 |
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Lieutenant Commander
Join Date: May 2000
Location: Ca$hville
Posts: 719
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I'm sorry you had bad luck with ProFlowers. I've been giving flowers from them to my girlfriend (and now wife) for about 4 or 5 years. She's had nothing but good things to say about them.
And their CS has always been exceptional, so i don't doubt you will have a better experience with the new flowers. |
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02-12-2005, 04:52 AM
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#9 |
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Intern to the Assistant Serf
Join Date: Dec 1999
Location: in the surreal world of Got|Apex?
Posts: 1,344
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in particular, please do let me know how this turns out and if you are satisfied. this concerns me greatly and i need to know where we stand with them.
thanks. lights@gotapex.com Last edited by lights : 02-12-2005 at 05:59 AM. |
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02-12-2005, 07:32 AM
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#10 |
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Overstock junkie
Join Date: Nov 2001
Location: wherever mcs resides :)
Posts: 920
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my second batch came like that - nothing broken this time - but they are still in buds - that's how they advertise it - the first batch was bad though as I had stated on my other thread - however their turn around service was incredible. I hope that you get a very good batch this time around too...I can sympathize.
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   Love is something that is not expected but given freely-when received it touches you in a way it makes you cry... 
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02-12-2005, 11:07 AM
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#11 |
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Admiral
Join Date: May 2000
Posts: 5,064
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Replacements are much better. No wilted petals, and they are a little larger than the previous batch. At the end, though, I think I'll stick with local grocery store flowers from now on.
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02-12-2005, 07:42 PM
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#12 |
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Lieutenant Commander
Join Date: May 2000
Location: Sin City
Posts: 529
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That's good. They did the right thing.
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02-12-2005, 11:54 PM
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#13 |
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Commander
Join Date: Oct 2004
Location: S. Pasadena
Posts: 1,452
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if you want to get some from your wife...the replacement flowers had better be better than those dead roses.
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02-13-2005, 01:28 AM
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#14 |
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Ensign
Join Date: Feb 2005
Location: MiraMesa
Posts: 28
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wow those flowers are pathetic...can I borrow 'em for my date on monday??
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02-13-2005, 11:37 AM
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#15 |
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Fleet Admiral
Join Date: Mar 2000
Location: Michigan
Posts: 9,390
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Costco is the way to go - 2 dozen for less than $20 (assuming you don't need them delivered)
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02-13-2005, 11:46 AM
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#16 |
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Captain
Join Date: Aug 2002
Location: Pennsylvania
Posts: 1,811
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This thread actually made me rethink where I was going to buy roses for my wife. I sure appreciate the "heads up". Costco sounds like a great idea.
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02-13-2005, 11:25 PM
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#17 |
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Lieutenant
Join Date: Feb 2003
Location: San Diego, CA
Posts: 232
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glad I don't have to worry about this kinda stuff this year, I'm single again!! oh wait.... that sucks, haha. doh....
 
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Word up apexers. :-D |
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02-14-2005, 01:25 PM
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#18 |
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Lieutenant Junior Grade
Join Date: Mar 2004
Posts: 89
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Where is this Costco deal everyone keeps talking about! I've been to 4 of them over the past week and can't find ANY deal even remotely close to that... I'll just grab some from my backyard, they're bound to look better than the ones from Proflowers!
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Strange things are afoot at the Circle K 
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02-14-2005, 01:33 PM
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#19 |
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Commander
Join Date: Jun 2000
Location: Boston, MA
Posts: 1,277
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uh oh thats bads news. I ordered flowers from proflowers, not those though.
supposed to be delivered today, 14th, but the tracking say this: Feb 12, 2005 6:00 am EDISON NJ Pre-routed meter pkg picked up Feb 11, 2005 9:49 pm EDISON NJ Left FedEx Origin Location So i ordered flowers in Boston, and they were packed on the 11th, in new jersey??? what the heck, man those flowers better not be dead and crappy. Also it said they should be there by 3pm today... 3:49 now.. not there yet hmmm. Might be calling CSR tonight and getting me some free flowers! Used them tons of times before and everything went perfect...
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Boo ya Grandma
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02-14-2005, 01:33 PM
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#20 |
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Commander
Join Date: May 2000
Location: santa ana ca usa
Posts: 1,156
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dang those flowers look like it came from a cemetary plot.
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PAIN IS WEAKNESS LEAVING YOUR BODY..... |
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02-14-2005, 03:08 PM
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#21 |
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Intern to the Assistant Serf
Join Date: Dec 1999
Location: in the surreal world of Got|Apex?
Posts: 1,344
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GAM may move this to the suckage forum if this continues....
 we were happy to promote pro flowers because we've heard great things about them in the past... until now, so now i'm very surprised and concerned. if there's anyone else here that has concerns over the quality of their flowers or about ordering from them, email me and i'll get them over to the appropriate people at pro flowers. if there are others that end up getting jacked up flowers from pro flowers, please do not hesitate to let me know. bires, please do let me know how your replacement flowers turn out for you. thanks guys. |
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02-14-2005, 03:15 PM
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#22 |
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Commander
Join Date: Jun 2000
Location: Boston, MA
Posts: 1,277
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suckage indeed...
just called proflowers... then they called fedex.. fedex can't find them. So i had them refund my purchase & send out new flowers on wed. Free flowers, but i wanted them to be there today to suprise her  CS guy was very nice and helpful though. I pretty much said "I want you to send free flowers and refund my purchase" and he was like "yep sure, no problem" |
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02-14-2005, 03:25 PM
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#23 | |
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Admiral
Join Date: May 2000
Posts: 5,064
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Quote:
Good idea. The replacements were much better. Larger buds, not wilted, and none of them had fallen off. The second batch was fed-exed overnight. Still, I most likely won't use them again. The locals sell better flowers for less money. |
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02-14-2005, 05:45 PM
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#24 |
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Captain
Join Date: Aug 2002
Location: Pennsylvania
Posts: 1,811
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Proflowers delivered flowers for one of my friends today. The flowers were all but destroyed. I told him about this thread, and he is going to call Proflowers.
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02-14-2005, 06:07 PM
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#25 |
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Intern to the Assistant Serf
Join Date: Dec 1999
Location: in the surreal world of Got|Apex?
Posts: 1,344
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Pro Flowers is aware of those of you on this thread and is looking into why they were damaged from the growers. Because we've always had nothing but great reviews about their products and service, I'd like to request that those of you who were not satisfied with your orders who purchased through the Got Apex site to please send me a quick email with an order or confirmation number. This may be an issue with a batch that got sent out on a certain day (or something else?) and they're trying to get to the bottom of it.
Thanks. |
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02-14-2005, 06:22 PM
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#26 |
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Rear Admiral Lower Half
Join Date: Sep 2003
Posts: 2,102
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LivininSC, the Costco thing people are talking about isn't so much a deal really... it's just that they charge the same amount for their flowers year-round. So while other florists pump up their prices this time of year (as demand rises, they can raise prices and people will still buy), places like Costco charge the normal amount even right around VDay.
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02-15-2005, 12:58 AM
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#27 |
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Lieutenant Junior Grade
Join Date: May 2001
Location: Portland OR
Posts: 112
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Costco? 2 Dozen?
I thought everything at Costco came in even 100's !!
300 taco shells, 100 red vines, 200 pairs of socks. Just kidding, but it amazes me how at times we all think we're saving money when we buy more of something at Costco than we every dreamed of just because the per unit price is low. They got us don't they.  PS Excuse the rant, but...I'm low on self control - It's Valentines Day!
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"Common sense isn't" |
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02-15-2005, 07:44 AM
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#28 |
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Overstock junkie
Join Date: Nov 2001
Location: wherever mcs resides :)
Posts: 920
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Well- I had sent flowers to an Aunt and it was arrived fairly timely around probably 11:30 AM? I went to the store to see them - and I was quite disappointed - I think what comes to mind is wildflowers - something I could of picked off myself - is the best way to describe it- my heart sank when I saw the flowers. The flowers were dried on the edges and one was broken - I did feel slightly cheated - and was disappointed that it came the way it did - I do think these two experiences alone might make me rethink about purchasing from them again. I think that it is a bit much work for me if i have to go to every place I send flowers to, just to make sure if it is a good or bad batch of flowers sent. I think that when we purchase flowers we all have this high standard cause that's what's suppose to make them different from grocery store flowers and such. I have nothing but great praises to the customer service however - I had called for a refund this time - and didn't even want to bother with the second replacement and such - now I am just worried about the other order I had sent to my bestfriend.
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02-15-2005, 09:17 AM
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#29 |
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Ruler-Of-All-Things-Beer
Join Date: Dec 2000
Location: Pasadena, CA
Posts: 10,249
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sorry to see all of that guys. i got flowers for my fiancee from the LA flower mart yesterday through a friend who has a hook up. $18 for a dozen red roses with 3 big lillies in the arrangement, a vase, and baby's breath. LA flower mart rules!
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respect beer. |
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02-15-2005, 11:41 AM
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#30 |
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Ensign
Join Date: Jun 2000
Posts: 33
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Well i dont know guys i have always used proflowers in the past and i have had nothing but great flowers, although this time around instead of it being fedex shipped, it came via UPS.
But you know what spending the extra time to go to a local flower shop and picking them yourselves is better, as well as going to Costco they are mad cheap. Im sorry for the rest of us that got a bad bunch. Although ProFlowers are great with customer service so well see, but next year im going to research before i buy. jimmy nguyen |
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