Easy fix, becoming BIG problem

ufcrusher · 08-21-2002, 01:17 PM

Hey all.

My step brothers Compaq 7478 desktop was acting up and he asked me to fix it. He had picked up a virus and wasnt sure what else was wrong with it. (Apparently the computer would freeze, lock up, would go into different programs, losing data, and all around just giving him problems. So I attempted to diagnose it and didnt really see anything wrong with it. I told him that it appeared fine, but he was adamant that it was screwed up. So I told him that I could just leave it alone or I could just reformat it and reinstall everything for him. He asked me to just start his computer from scratch...simple enough right.

Well Compaq has its Quick Restore discs, which I figured would be the quick and easy way to restore his computer to what it was when he got it. I would then go through and reconfigure it as he would want it. So I went through and did that and it seemed to be fine. SO I went through to get Win98SE's options installed, but it keeps freezing up at 36% (just the install not the computer). Since it was running off of the HD, I figured I would use my actual Win98 disc. Unfortunately, every time I go to do this, the computer isnt finding any files on it. It can find the drive, but when I have it just go under the Win98, so it would scan the whole disc for the correct file, it just is blank.

So after this, I got pretty annoyed. I dont particularly like compaq's so I figured I would do it the old fashioned way. I just reformatted the drive and installed win98 from scratch. This seemed to be fine until I started installing all the drivers.

I started getting the following errors:
vnsetup.vxd
vredir.vxd
DFS.vxd

Finally it went into Win98 and the following error came up.
msnp32.dll not found

The only thing that wasnt working was the modem, but other than that everything seemed fine.

However, when I went into the add/remove programs and under Win98 options I was able to get the first error line to disappear. However, there was nothing that I could do that would get the modem to work and fix the problems.

I decided to try the compaq quick restore again because I figured the errors were the result of the screwy nature of a compaq computer. Now the errors are gone, but I still cant get the options to install. I havent gotten to try the modem yet.

So anyone have any suggestions as to how to fix this monstrosity.

sleepminded · 08-21-2002, 01:37 PM

Quote:

Originally posted by ufcrusher
Hey all.

My step brothers Compaq 7478 desktop .. (continued)

YOU HAVE A COMPAQ????? MY Compaq broke and i just backed up the files via another comp and scrapped it for useful parts then made a new computer...(if there were any GOOD parts in it at all)

oh...and btw, COMPAQ sux personal experiance with 3 of them

ufcrusher · 08-21-2002, 03:47 PM

NO, I dont have a Compaq. I have Dells, Gateways, Microns, and my own builds. My step brother and sister have Compaq's...as does my fiance. But that doesnt solve the problem.

Jeffbx · 08-22-2002, 05:19 AM

Did you run any hardware diagnostics? It sounds like you may have a hardware problem - flaky hard drive, maybe bad RAM?

Hiro · 08-22-2002, 07:47 AM

hard drive go BOOM!

~~DoPeY5007~~ · 08-22-2002, 07:52 AM

Quote:

Originally posted by Corsec
hard drive go BOOM!

that is what I sugested, ot maybe the RAM

Ladogaboy · 08-22-2002, 08:32 AM

Yeah, I've had similar problems pop up when I've had faulty hardware.

08-21-2002, 01:17 PM	#1
ufcrusher Admiral Join Date: Jul 2000 Location: Boca Raton, FL: By way of: Poway, CA; Gainesville, Fl; Penn Valley, Pa. Posts: 5,650	Easy fix, becoming BIG problem Hey all. My step brothers Compaq 7478 desktop was acting up and he asked me to fix it. He had picked up a virus and wasnt sure what else was wrong with it. (Apparently the computer would freeze, lock up, would go into different programs, losing data, and all around just giving him problems. So I attempted to diagnose it and didnt really see anything wrong with it. I told him that it appeared fine, but he was adamant that it was screwed up. So I told him that I could just leave it alone or I could just reformat it and reinstall everything for him. He asked me to just start his computer from scratch...simple enough right. Well Compaq has its Quick Restore discs, which I figured would be the quick and easy way to restore his computer to what it was when he got it. I would then go through and reconfigure it as he would want it. So I went through and did that and it seemed to be fine. SO I went through to get Win98SE's options installed, but it keeps freezing up at 36% (just the install not the computer). Since it was running off of the HD, I figured I would use my actual Win98 disc. Unfortunately, every time I go to do this, the computer isnt finding any files on it. It can find the drive, but when I have it just go under the Win98, so it would scan the whole disc for the correct file, it just is blank. So after this, I got pretty annoyed. I dont particularly like compaq's so I figured I would do it the old fashioned way. I just reformatted the drive and installed win98 from scratch. This seemed to be fine until I started installing all the drivers. I started getting the following errors: vnsetup.vxd vredir.vxd DFS.vxd Finally it went into Win98 and the following error came up. msnp32.dll not found The only thing that wasnt working was the modem, but other than that everything seemed fine. However, when I went into the add/remove programs and under Win98 options I was able to get the first error line to disappear. However, there was nothing that I could do that would get the modem to work and fix the problems. I decided to try the compaq quick restore again because I figured the errors were the result of the screwy nature of a compaq computer. Now the errors are gone, but I still cant get the options to install. I havent gotten to try the modem yet. So anyone have any suggestions as to how to fix this monstrosity. __________________ Welcome my son, welcome to the machine...Where have you been? It's alright we know where you've been....

08-22-2002, 07:47 AM	#5
Hiro Rear Admiral Upper Half Join Date: Feb 2001 Posts: 3,654	hard drive go BOOM! __________________ -Corsec-

08-22-2002, 08:32 AM	#7
Ladogaboy Admiral Join Date: Jan 2000 Location: Hiding amongst the minnows Posts: 6,843	Yeah, I've had similar problems pop up when I've had faulty hardware. __________________ It is not enough to merely touch the face of god; you also must open your eyes so that you may see your palm.

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08-21-2002, 03:47 PM	#3
ufcrusher Admiral Join Date: Jul 2000 Location: Boca Raton, FL: By way of: Poway, CA; Gainesville, Fl; Penn Valley, Pa. Posts: 5,650	NO, I dont have a Compaq. I have Dells, Gateways, Microns, and my own builds. My step brother and sister have Compaq's...as does my fiance. But that doesnt solve the problem.

08-22-2002, 05:19 AM	#4
Jeffbx Fleet Admiral Join Date: Mar 2000 Location: Michigan Posts: 9,221	Did you run any hardware diagnostics? It sounds like you may have a hardware problem - flaky hard drive, maybe bad RAM?

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