Hard Drive with a GIG of BAD CLUSTERS!....help

GameON · 06-22-2000, 10:47 PM

Help! My Hard Drive has gone crazy! It has over a gig in bad clusters! What should I do?!? The drive is a IBM 20GB HD 72k ata/66 (OEM) and I bought it about 2 months ago on March 24th. I don't know if it was my fault or what but this problem started occuring when installed my microsoft intellimouse optical through my USB port. But my computer setup is:

Be6-2
Pentium III 500 (katmai)
256MB pc133
IBM 20GB 72k ata/66
Western Digital 8.4GB ata/66
Guillemot Geforce 256
250W power supply

(dunno if u need all that info but i put it in just in case)

Much help needed thanks!

Crunch It Now · 06-23-2000, 12:13 AM

i believe that hard drive is defective, and is dying. i would get any information you want to keep off that hard drive if you can. then, i would take it back to whereever you got it, and ask for a new one.

GameON · 06-23-2000, 12:37 AM

yep ... I figured that...but i don't think the store I bought it from will exchange it for me because:
1. Crappy store
2. They ripp people off
3. They don't take Returns/Exchanges after 5 days

I was wondering if there was a way that i could send it to IBM and they would exchange it.

*Warning* Anyone living in San Diego don't go to Computer Depot! They have lower costs but trust me its not worth it! Whenever they get a defective device they will resell it! Then when u return it they charge u a 20% restocking fee! I've learned my lesson a couple of times too many!

Crunch It Now · 06-23-2000, 01:30 AM

i dont know what ibms policy is, but you could try. they might try and make you take it back to the original store... dont hard drives come with like a manufacturers warranty or somethin?

Jeffbx · 06-23-2000, 06:20 AM

Just about all drives are covered by mfr warranties (typically 3 yrs). Check IBM's website for a number & give them a call.

I've had OEM Western Digital drives replaced by WD over 2 years after I purchased them. I'm sure IBM has a similar policy.

GameON · 06-23-2000, 08:08 PM

Thanks for the help guys! I called IBM up and they said all i gotta do is DL their software that will check if the HD is dying and if it is they would replace it. Thanks again!

GameON · 06-23-2000, 10:48 PM

Looks like IBM's software fixed everything! COOL!

homie · 07-01-2000, 01:15 AM

For out of warranty I had good luck with Drivesavers in Navato CA

That store blows

Dave_7 · 07-03-2000, 04:39 PM

I have been to Computer Depot and I will say this... I am easily more "in-the-know" about ANYTHING computer than 90% of Computer Depot's sales staff.

One guy that I know of, Ruben (I think that was his name)... actually knows his stuff and he's a pretty good salesman. If you go there, ask for him. He's the Mexican guy with the mustache and glasses.

I haven't been there in many months, but I saw that they stopped advertising on the back page of Computer Link in the Union Trib. That was the only reason I read that section... to get the prices from Computer Depot.

Dave.

Speedfreak · 07-03-2000, 06:39 PM

SO the software FIXED the drive?

That's pretty cool. No need to send it anywhere now.

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§=-Sp34dFr34k-=§

MaStAYoDA1 · 07-04-2000, 12:58 PM

I'm glad u fixed it, just remember, your hard drive does have a warranty on it, so check your documentation on that. Most companies are good at honoring that stuff.

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06-22-2000, 10:47 PM	#1
GameON Lieutenant Junior Grade Join Date: Jun 2000 Location: San Diego, CA Posts: 54	Help! My Hard Drive has gone crazy! It has over a gig in bad clusters! What should I do?!? The drive is a IBM 20GB HD 72k ata/66 (OEM) and I bought it about 2 months ago on March 24th. I don't know if it was my fault or what but this problem started occuring when installed my microsoft intellimouse optical through my USB port. But my computer setup is: Be6-2 Pentium III 500 (katmai) 256MB pc133 IBM 20GB 72k ata/66 Western Digital 8.4GB ata/66 Guillemot Geforce 256 250W power supply (dunno if u need all that info but i put it in just in case) Much help needed thanks!

06-23-2000, 12:13 AM	#2
Crunch It Now Lieutenant Junior Grade Join Date: Mar 2000 Location: Des Moines, WA, USA Posts: 149	i believe that hard drive is defective, and is dying. i would get any information you want to keep off that hard drive if you can. then, i would take it back to whereever you got it, and ask for a new one.

06-23-2000, 12:37 AM	#3
GameON Lieutenant Junior Grade Join Date: Jun 2000 Location: San Diego, CA Posts: 54	yep ... I figured that...but i don't think the store I bought it from will exchange it for me because: 1. Crappy store 2. They ripp people off 3. They don't take Returns/Exchanges after 5 days I was wondering if there was a way that i could send it to IBM and they would exchange it. *Warning* Anyone living in San Diego don't go to Computer Depot! They have lower costs but trust me its not worth it! Whenever they get a defective device they will resell it! Then when u return it they charge u a 20% restocking fee! I've learned my lesson a couple of times too many!

06-23-2000, 01:30 AM	#4
Crunch It Now Lieutenant Junior Grade Join Date: Mar 2000 Location: Des Moines, WA, USA Posts: 149	i dont know what ibms policy is, but you could try. they might try and make you take it back to the original store... dont hard drives come with like a manufacturers warranty or somethin?

06-23-2000, 06:20 AM	#5
Jeffbx Fleet Admiral Join Date: Mar 2000 Location: Michigan Posts: 9,390	Just about all drives are covered by mfr warranties (typically 3 yrs). Check IBM's website for a number & give them a call. I've had OEM Western Digital drives replaced by WD over 2 years after I purchased them. I'm sure IBM has a similar policy.

06-23-2000, 08:08 PM	#6
GameON Lieutenant Junior Grade Join Date: Jun 2000 Location: San Diego, CA Posts: 54	Thanks for the help guys! I called IBM up and they said all i gotta do is DL their software that will check if the HD is dying and if it is they would replace it. Thanks again!

06-23-2000, 10:48 PM	#7
GameON Lieutenant Junior Grade Join Date: Jun 2000 Location: San Diego, CA Posts: 54	Looks like IBM's software fixed everything! COOL!

07-01-2000, 01:15 AM	#8
homie Ensign Join Date: Jun 2000 Posts: 22	For out of warranty I had good luck with Drivesavers in Navato CA That store blows

07-03-2000, 04:39 PM	#9
Dave_7 Captain Join Date: May 2000 Location: L.A..... Costa Mesa... Whatever, Man! Posts: 1,824	I have been to Computer Depot and I will say this... I am easily more "in-the-know" about ANYTHING computer than 90% of Computer Depot's sales staff. One guy that I know of, Ruben (I think that was his name)... actually knows his stuff and he's a pretty good salesman. If you go there, ask for him. He's the Mexican guy with the mustache and glasses. I haven't been there in many months, but I saw that they stopped advertising on the back page of Computer Link in the Union Trib. That was the only reason I read that section... to get the prices from Computer Depot. Dave.

07-03-2000, 06:39 PM	#10
Speedfreak Fleet Admiral Join Date: Feb 2000 Location: I am here, so there I am. Posts: 8,027	SO the software FIXED the drive? That's pretty cool. No need to send it anywhere now. ------------------ §=-Sp34dFr34k-=§

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07-04-2000, 12:58 PM	#11
MaStAYoDA1 Lieutenant Join Date: Apr 2000 Posts: 236	I'm glad u fixed it, just remember, your hard drive does have a warranty on it, so check your documentation on that. Most companies are good at honoring that stuff.