Butch

While I'm home visiting my mother, she wants me to fix her MS Excel. For some reason, every time she opens it, it thinks it needs to be reinstalled even though it should be there . . . so it kicks over to the MS Office Installation Setup . . . problem is, she doesn't have the disk here, so I can't just reinstall it.

All other Office programs are working fine . . .

She has no idea what she did to cause this . . .

Any ideas for a quick fix?

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zero2dash

I would try going to the Add-Remove Control Panel, click on Office, and then click Add/Remove. It should then give you the options to Remove or Repair...try Repairing it. I dunno if it'll ask you for the disk or not like it already does, but it's worth a shot I guess.

shocky123

..Is it asking for a specific file, or the install disk?
I know I've heard of a bug that runs you through to the setup program and asks for a .cab file that it ends up not being able to find on the disk anyways... there's a fix somewhere for it. (I think the fix is to download and copy that specific file to your office cache directory..)

but try the repair, if all else fails, you may have to dig through the desk and try to find the disk

good luck,

~Kyle

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Butch

You, sire, win the cookie! Turns out it's a relatively common problem, and it is now fixed based on a google search for the file it was asking for . . . required a little regedit work, but simple enough for even a novice like myself!

Thanks much folks!

shocky123

Glad to hear I could be of some use Hopefully you got everything working

And speaking of the devil.....
Wanna send me or PM the link to that fix, I just reinstalled the OS and guess who has the same problem lol...

Well, it's sorta the same problem, whenever I open Word/Excel/other-office-suite-program, it comes up to the 'installing such and such' and then some weird popup that says something about a "bad dialog box" of some sort...
I'll click okay on it, and then it'll continue to load up the program, however, it'll take freakin forever (2 or 3 minutes) to finally load up the program/document I've opened.
It's not using cpu time really either..

Any ideas?

Thanks,

~Kyle

Butch

Ahhhh . . . sorry, I can't point you directly to the solution, and I forget exactly what it was!

However, it was very simple to find it . . .

MS Excel listed a particular file it was looking for when it was trying to reinstall itself . . . pop that filename into Google . . . the solution was one of the top responses . . . was very simple to take care of and had clear instructions . . .

Sorry I can't be of more help!