Letter to Att'y General RE: Vstore.com

[Sumgai]

October 23, 2000

Kathleen Hamilton, Director
California Department of Consumer Affairs
400 R Street
Suite 3000
Sacramento, CA 95814

Bill Lockyer, Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550

Postal Inspector in Charge
U.S. Postal Service
475 L'Enfant Plaza
Washington, DC 20260

Greetings,

On May 10, 2000 I purchased a NW Bell 2.4GHz Cordless Phone from
Vstore.com. On May 24th I submitted to Vstore.com a certificate
requesting a $20 mail in Rebate. The rebate was to have been sent to me
with in 12 weeks ( end of August ).
I still have not received the rebate and a letter sent to the company in
September was not acknowledged.
I would ask that an initial investigation be opened on this company and
if the facts warrant it a criminal case.

Company ID
Vstore.com Rebate Offer
16960 Gale Avenue
City of Industry, CA 91745

fraternally,
Andy

[Sumgai]

Got my $20 check today (11/4)
Guess they liked my letter

Now I have to battle e*Trade for my $100 BUY.COM gift certificate which has not arrived in 15 weeks.

If you are having a problem with a refund I would like to suggest to look at this site - all the info and mailing addresses are there making it very easy to file a complaint with both state and federal agency investigators.

http://www.pueblo.gsa.gov/crh/respref.htm

The LAST thing these companies want is someone breathing down their neck with a possible fraud charge.

Polish Sumgai

[Edited by Sumgai on 11-05-2000 at 06:31 AM]

[renots]

Good work Sumgal

:0)

[famewolf]

Did anyone ever get a phone # to call about the rebate? I'd like to avoid having to write 3 or 4 letters if I can call and nudge them a bit.