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Thread: Home Depot Reneged

  1. #1

    Thumbs down Home Depot Reneged

    for all you got apex peeps that took advantage of the 39.99 range from Home Depot, I called to get my delivery scheduled and THEY ARE NOT HONORING THE TRANSACTION! Doesn't matter if they took your credit card information, doesn't matter if you have a printed confirmation. This is a clear case of deceptive something or the other. Anyone else get their deal honored?


  2. #2
    Chief of Naval Operations Markel's Avatar
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    Quote Originally Posted by TiffanyDanielle
    for all you got apex peeps that took advantage of the 39.99 range from Home Depot, I called to get my delivery scheduled and THEY ARE NOT HONORING THE TRANSACTION! Doesn't matter if they took your credit card information, doesn't matter if you have a printed confirmation. This is a clear case of deceptive something or the other.
    BZZZZztttt. Wrong answer. This is NOT "a clear case of deceptive something or the other" - it is a clear case of a retailer correcting a mistaken online price (and their web site probably has a disclaimer stating their right to do so). Get over it. It happens all the time. There have been a few times when some retailers have given some sort of token discount or such in the case where they have done this. But did you really expect them to give you a $600++ range for $39?

    Sometimes we get lucky (there was a double $100 rebate on a $229 200GB hard drive once from Dell, and either Dell or WD decided to honor both rebates, even though they never intended for both to be available). Sometimes the retailer corrects their error.
    stay low... keep moving...

  3. #3
    Vice Chairwoman, Joint Chieftess of Staff nickel's Avatar
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    Quote Originally Posted by Markel
    BZZZZztttt. Wrong answer. This is NOT "a clear case of deceptive something or the other" - it is a clear case of a retailer correcting a mistaken online price (and their web site probably has a disclaimer stating their right to do so). Get over it. It happens all the time. There have been a few times when some retailers have given some sort of token discount or such in the case where they have done this. But did you really expect them to give you a $600++ range for $39?

    Sometimes we get lucky (there was a double $100 rebate on a $229 200GB hard drive once from Dell, and either Dell or WD decided to honor both rebates, even though they never intended for both to be available). Sometimes the retailer corrects their error.
    agrees with Markel 100%.

  4. #4
    Secretary of Defense DarkFury's Avatar
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    What this is... is a clear case of misspelling.

    Renigged versus Reneged?

    I don't even think Renigged is a word... but if it was, I'd kinda be about it.


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  5. #5
    Chief of Naval Operations Markel's Avatar
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    For completeness - from the Home Depot web site:
    While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Home Depot reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
    Wow. It looks like they corrected an inaccuracy after an order had been submitted and accepted. What would ever give them the idea that they might want to do this?
    stay low... keep moving...

  6. #6
    Fixed the title speeling eeeror.

    Reneg = renegotiate

    - GAM

  7. #7
    Secretary of Defense DarkFury's Avatar
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    Good job GAM


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  8. #8
    Rear Admiral Upper Half WhiskeyPapa's Avatar
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    I swear Home Depot watches me make large purchases, then sends me a postcard for 10% off. Just happened the other day - I spent $250 on a water heater, and the next day a 10% off postcard shows up in the mail.

  9. #9
    Secretary of Defense DarkFury's Avatar
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    Quote Originally Posted by WhiskeyPapa
    I swear Home Depot watches me make large purchases, then sends me a postcard for 10% off. Just happened the other day - I spent $250 on a water heater, and the next day a 10% off postcard shows up in the mail.
    I feel your pain there. Something just like that happened to me before after a major house expense purchase as well.

    Makes you wanna pack it all up and take it back don't it? (not really... after you've paid to have it installed, but you get the sentiment.)


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  10. #10
    Chief of Naval Operations Markel's Avatar
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    I would venture that the "10% off" coupon has some "not applicable to prior purchases" clause on it, too. In spite of some individual's misguided opinions of the store, Home Depot is incredibly generous and flexible on taking returns of items purchased there. In some cases, they might want to issue the "refund" in the form of a Home Depot gift card, but if you own a home that's almost as good as cash.
    stay low... keep moving...

  11. #11
    Chief of Naval Operations Markel's Avatar
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    And for the record, I have had outstanding experiences with Home Depot. Shortly after I bought my current house, they sent me a 10% off coupon. I used it to purchase about $500 of items (including a battery backup sump pump, which is one of the best purchases I have EVER made). Among the items I purchased was a special order for a number of screens for the (rather old) Andersen casement windows in the home. Even though the dimensions didn't look exactly right, I was hoping they would fit. (The Home Depoot policy states no returns on special orders). When I got the screens, sure enough, they didn't fit. I took them back to the return register at Home Depot, and the clerk there refunded the full price of the screens without batting an eye. I pointed out that I had received 10% off of the full price, and the clerk said that didn't matter, so I actually made money off the return.
    stay low... keep moving...

  12. #12
    Next time you're about to make a big purchase at Home Depot, Lowes, or Sears, see if you can find one of the 10% off coupons. I hear they can be found.

    <cough>ebay<cough>
    -The nerd formerly known as vectorcalculus

  13. #13
    Chief of Naval Operations johnnymk's Avatar
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    You can't even buy a decent toaster oven for that amount

  14. #14
    Vice Admiral gwilks98's Avatar
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    Quote Originally Posted by Got Apex Moderator
    Fixed the title speeling eeeror.

    Reneg = renegotiate

    - GAM


    Sorry to bring this back from the dead, but this was the word of the day on google.
    http://dictionary.reference.com/word...006/08/20.html

    Word of the Day for Sunday August 20, 2006

    renege \rih-NIG; -NEG\, intransitive verb:
    To go back on a promise or commitment.

    Today, politicians everywhere routinely renege on pledges in the belief that any problem can be solved by short-term fixes, spin-doctoring or character assassination.
    -- Larry Elliott, "Universal man must take responsibility for slaying Beveridge's five giants", The Guardian, January 10, 2000

    But now the Senate is proposing to renege on the deal, and the governors are furious.
    -- By Judith Havemann, Washington Post, March 13, 1999

    And George W. Bush knows from seeing his father renege on his "no new taxes" pledge how a single judgment can end up crippling a presidency.
    -- James Carney and Karen Tumulty, "How They Run the Show", Time, October 29, 2000


    Renege is from Medieval Latin renegare, "to deny again, to go back upon," from Latin re-, "back, again" + negare, "to say no, to deny."
    "I know the pieces fit, cause I watched them fall away."

    "Cold silence has
    A tendancy to
    Atrophy any
    Sense of compassion."

    MJK

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