last night i get a call this guys frantic . he needs me to come over at 10:00 pm to fix his internet .
saids the unit won't light up or lights are acting strange. i say try unplug the power cord and then reset the unit .he like total lost what Im saying to him . so to make this short Im to tired today tell all B.S. the short of it . i drive over 20 mins away . look check all the connections and power cords they all look good. turn on his computer and see the dsl modem is off (no lights ). i punch the power button on the rear and presto it all works .by 11pm Im home watching the news on tv .and $65 richer in my wallet.
this same guy payed best buy $65 to burn all his book marks to a cd .after he took the computer in to the store they didn't have to come to his home.but they had his unit for 2 weeks to do it for him.