RMA Question

[renovation]

when you do a rma what do you include in the carton .

im having to rma my garmin gps and been giving a rma on it .but im not wanting to recall them as it takes like 1/2 hour on the phone to get though. im going to send the usb cable and the unit .
would you also ship the case cover and power plug ,books,windshield mount ?
they did say 24 -48 hours after the unjt arrives a replacement unit will be shipped out .
i hope its a new replacement seeing this unit is Discontinued and not a refurb.

funny i posted a thread earlier about traffic updates on this unit and then the unit went haywire before i even did anything .

[renovation]

sent me a refurb but thats kool only took 10 days total turn around and you can call or email them and they send you tracking when it avail .but bad thing is they don't do it automaticly you have to request it from them after they swap a unit or repaired your unit.

[renovation]

monday i have to call garmin again seems the replacement gps is screwed up . turn it on and all i get is the computer and usb line picture like it wants to update .and this is only with the car power cord nothing even lights up when using the usb to computer or by hitting the on button without any cord attached