Thank you for contacting us. Please excuse our delay in response. We have been receiving an unusually high volume of e-mails and are working on responding to them as quickly as possible.
Our records indicate that the Q-bate code was not written on the envelope of your submission. As specified on your Q-bate form, this code must be written on the lower left hand corner of your submission envelope. Unfortunately, without this code on the submission envelope, we are unable to honor this Q-bate submission.
If there is anything else I can do for you, please let me know.
From: Timothy Lynn [mailto:[email protected]
Sent: Thursday, April 05, 2001 8:12 AM
Subject: qbate status
I placed an order (#32821) back in December. It's been close to four months now. I sent in my qbate form in January, however my Q-bate status still says pending. Is there any particular reason this is taking so long?