I tryed to place an order for the camera on the deals page, and was told that my credit/debit card was denied. Instead I was charged 14 times for it, leaving my account in the negatives. It was explained as a "minor" Glitch in the system. Here is an email I sent to them afterwards, that includes a short summary.
"Words cannot express how disappointed and angry I am with your company. On 4/24/01 I placed an order online for a kodak camera on your website using my visa debit card. I was surprised the next day to recieve an email from your company stating that the charge did not go through, and that I should return to the site and try again. I did so and once again my credit card was denied according to your site. I then recieved another email urging me to contact your customer service line. I did so and the representative asked if I had money in the account, and I knew I did. She then placed a separate order and tried the card again. Once again it was denied and she told me to contact my bank and make sure that I had enough money to cover the cost of the camera. Even though I knew that the card should have worked, because I had used it approximately an hour before my talk with her, I called my bank. My bank then informed me that they never denied the charge and that it was made 14 TIMES LEAVING MY ACCOUNT WITH A NEGATIVE BALANCE OF HUNDREDS OF DOLLARS. ALSO THAT THIS COULD SEVERELY DAMAGE MY CREDIT RATING! They then instructed me to call you again and see what was going on. That was when I spoke to Jennifer, she was very polite, sympathetic, and helpful. She spoke with billing and was still unclear about what was going on but informed me that everything would be straightened out with in a couple of days and my account would be credited. Of course a couple of days was too long so I decided to cancel my now two orders (after the first rep placed a second order without canceling the first, which was something else that upset me deeply.) I do not understand how your company could acknowledge the problem with your online billing system and not inform me of it directly. If I did not look into the situation myself you would have a major lawsuit on your hands if those charges were executed. As a walmart shopper, and a member of Sam's Club I am furious with your company. I do not plan on renewing my membership or shopping at walmart anytime soon, not until the problems with your system are improved, and I am properly compensated. I would rather buy the camera elsewhere for more money and save myself from the risks involved with dealing with Walmart ."