For those of you who are unaware, http://www.dvdrentalcentral.com
is a netflix competitor which offers unlimited rental of DVD's for $19.95 a month, but instead of 3 movies out at a time dvdrentalcentral allows 5 movies out at a time.
I became a customer of DVD Rental Central on June 2, 2001. I have been shipped only ONE movie from my movie list as of June 7, 2001.
After leaving 2 messages on DVD Rental Central's phone
answering service and sending one email to customer
support, I received a call from a customer
representative on June 7, 2001. I expressed concern
over this manner and was informed that I would
eventually receive 4 other movies from my movie list,
but the service representative was unable to inform me
as to when this would occur. I even joked about it taking perhaps a month, she didn't laugh.
I have 29 movies in my movie list and apparently every one is out of stock or DVD Rental Central simply will not send me my other 4 movies. The woman on the phone had no explanation, she said I just had to wait.