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Thread: dash.com

  1. #1

    Thumbs down

    they have no customer service and they never e-mail be back. they also, have no phone number. a few days ago their sites said, "sorry all done" but is now up and running.

    are they going out of business or just got hacked or what?
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  2. #2
    Commander Paymaster's Avatar
    Join Date
    Jul 2000
    Location
    Middle Earth
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    Thumbs down Dash is major suckage


    I requested a check based on my earnings several months ago. It never arrived. I checked the FAQ, and it said that if a check did not arrive within 10 days of the "processed on" date, to email [email protected] I did just that, and they sent me an autoresponse on how to request a check.

    I politely re-sent the question to support and they sent me the same autoresponse.

    Sent the question one more time... maybe someone will read it? Nope. I got the autoresponse on how to request a check.

    Fourth time, still very polite, but the first line of my email is now "please don't send me the autoresponse on how to request check!"

    They didn't send me the autoresponse. As a matter of fact, I got no response.

    I would have much preferred to give Apex the referral money if I knew that Dash would be such crooks.

  3. #3
    Commander Paymaster's Avatar
    Join Date
    Jul 2000
    Location
    Middle Earth
    Posts
    1,367

    Thumbs down


    Text from the dash home page is below.
    How could you make a fradulent request? This is so much BS. Why don't they just say "we suck, sorry!". They instead try to blame the people using the service.

    While this pisses me off, my new "Serenity Now" motto prevents me from doing all of this work to get the money. I will write it off and move on with my life.

    ------------------------------------------------

    Unfortunately, effective June 22, 2001, dash terminates its service.

    In accordance with the dash Terms and Conditions, you must request payment of your dash Rewards within 30 days of termination, or by July 22, 2001. Due to increased fraudulent claims for Rewards, and in accordance with the "Anti-Fraud Measures and Forfeitures" section of our Terms and Conditions, we will require all claims for Rewards to be accompanied by copies of receipts for all eligible purchases. If you do not have receipts, we will also accept copies of your credit card statement with your name and purchases highlighted. We recommend that you black out the account number and any other personal information.

    Note: As provided for in Dash's Terms and Conditions, Rewards for purchases from certain merchants that have filed for bankruptcy and ceased making affiliate payments to Dash (e.g. Cyberrebates) will not be paid.

    The process for claiming your Rewards is as follows:

    1) Click here to print out your account page.

    2) For "Available Rewards", send the account page printout with receipts and/or credit card statements to:

    Dash
    Attention: Available Rewards
    24 West 25th Street, 9th floor
    New York, NY 10010


    This must be postmarked by Monday, July 23, 2001. All eligible Available Rewards will be paid no later than Friday, September 21, 2001.

    3) For "Pending Rewards", send the account page printout with receipts and/or credit card statements to:

    Dash
    Attention: Pending Rewards
    24 West 25th Street, 9th floor
    New York, NY 10010


    This must be postmarked by Monday, July 23, 2001. All eligible Pending Rewards will be paid on Friday, December 14, 2001.

    If you do not separate your request for Available versus Pending Rewards, all of your eligible, requested rewards will be paid no later than Friday, December 14, 2001

  4. #4
    I don't get how people could make fraudulent charges either
    Live Better, Work Union
    Teamsters
    UFCW
    SEIU
    OPEIU
    OPEIU Local 30

    Eat Better, Click here (15% Off for new Customers)
    FOOD

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