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Thread: Amex Blue Price Protection?

  1. #1
    I have a question for all you people with the Amex Blue card. Is their price protection guarantee for just B&M stores, or does it include online stores too? Like if I bought something from Buy.com and the price dropped like a month later, will they pricematch it?

  2. #2
    It works for Internet price matching also. I just bought an Olympus C2100 UZ digital camera a few months back. I waited until right at the end of the 60 day match period and then used http://www.dealtime.com to find the lowest current Internet price. I called the AX customer service number, filed a claim (they verified the online price while I was on the phone with them), and had a check for about $115 within two weeks. Awesome card and service is great.

  3. #3
    Most excellent! Now I know I am going to get a lot of use out of this card!

    BTW, how is that model camera? I was thinking about puchasing it because I need something with a high optical zoom.

  4. #4

    Talking The C2100UZ is positively the shit....

    It's amazing what you can do thanks to the mechanical (gyro?) stabilization in that camera. My father has it (I have the C700UZ myself...) and while people may scoff at it due to its low megapixelage (word?), the stabilization lets you really use every element of the CCD to its fullest effect. There are only three real drawbacks:

    1) It is BIG, which is why I got the C700UZ (1/3 the size, 1/2 the weight, no stabilization) myself (If you don't push the limits the 10X zoom is pretty useful on it.... but NOT from moving cars like the one on the C2100UZ.)

    2) It doesn't implement USB storage class like many of the slightly newer Olympuses.

    3) Due to the nature of the digital TTL viewfinder, you sometimes find yourself "sighting down the barrel" in low light conditions. (Annoying at times, but it still gets the job done.)

    In general though, I have nothing but raves about that camera. Hope that helped.

    ps aux

  5. #5
    I agree. Absolutely great camera. I wavered on deciding between the C2100UZ and a 3.3MP camera and decided the 10X stabilized zoom won out. I haven't been disappointed. The newer C700UZ psaux has looks really nice too.

  6. #6
    A Friend of a Friend yippiekiyeh's Avatar
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    Whoa... that's pretty cool... so they reinstated the online best value guarantee. Nice! There was a time when they discontinued it for online purchases I'm glad to hear they came back to their senses!


  7. #7
    hot in velour pants Burzhui's Avatar
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    hey guys what's the number to call to price match stuff with the amex and how does it work?
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  8. #8
    Ruler-Of-All-Things-Beer BrewMaster's Avatar
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    Sounds like AMEX Blue is a good card. I might have to get me one of them. Is there an annual fee? Does anyone know of other cards that pricematch off the web, particularly a card that gives some sort of reward back (ie travel miles, cash, etc)?

  9. #9
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    No Annual Fee.


    Best Value Guarantee assures the lowest price available on purchases made entirely with an eligible American Express® Card in the U.S. Refunds are limited to $1,000 annually per Card account. We will gladly honor your request for a refund on a savings of $10 or more. For more details or to file a request for a refund, call 1-800-557-8317.


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    Moby Dick, Or, The "Whale"
    A Narrative About, But Not Necessarily Limited to, the Species Enumerated at 50 CFR 24.101(b)(xiv)
    COMES NOW the protagonist (herinafter "Ishmael").

  10. #10
    You can go to http://www.americanexpress.com/ to learn all about the blue card. It has 0.00% APR for the first 6 months, but afterwards I would probably recommend paying off your CC every month.

    GotApex has a link to it somewhere on this site I think. I clicked through it on http://www.******.com because they will give you $15 for signing up which is a nice little bonus on a card that does so much.


  11. #11
    Commander Booyamos's Avatar
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    But does the price thing work for the student card?

    I remember a while ago when I activated it (and talked to a real person, that was suprising) and I asked about it and she said it was only for the non student card, so have any of you done anything with it?
    Boo ya Grandma

  12. #12
    It's for the Blue card only. Not the optima or the gold or any others.... BLUE!

  13. #13
    Chief of Naval Operations brainsmile's Avatar
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    if you can have only one card... get a visa.. ha ha... but if you can have 2... get BLUE
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  14. #14
    There is a Blue Student Card.

  15. #15
    Price Matching works on the following cards...
    Blue, Optima Platinum, Platinum Card, Gold Card, Gold Rewards Plus, Centurion Card, Fidelity Gold, Fidelity Platinum, American Express Credit Card, Optima Buyers Bonus Card.

  16. #16
    I don't know about that. I looked through all their cards info and only the Blue ones specifically stated the "Best Value Guarantee". The other ones havs "Buyer's Assurance" & "Purchase Protection Plan" and other similar features. But unless you can specifically find it in writing that the other cards do offer the "Best Value Guarantee" then Blue is the only way to go.

  17. #17
    Ruler-Of-All-Things-Beer BrewMaster's Avatar
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    I belive that the AMEX "Return Protection" that comes with a lot of their cards just lets you return products to AMEX that a store won't take back for whatever reason. This is good, but it's not price matcing.

    -The Brew

  18. #18
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    You should note that the price matching is NOT offered on the "Blue for Students" card. Instead they offer you special "deals" and offers on airfares, etc. So if you're a student going blue, I wouldn't get the student card.

    If anyone gets a response from Amex regarding pricematching online, post it.

  19. #19
    Ruler-Of-All-Things-Beer BrewMaster's Avatar
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    Do you have to apply explicitly for a student card? I am a student but I just applied for the regular Blue card. Will they just railroad me to a student card?

    -The Brew

  20. #20
    I called AX and told them I wanted to file a claim under the price protection guarantee. They asked me some questions (date of purchase, price paid, item bought, etc.) and then asked me where I had found a lower price. I told them the web site. She then told me that she was going to connect me to another associate who's job it is to verify online pricing. A guy came on the line and asked me for the Web address. I told him. He looked up the item on the page, verified the price and said "Okay." The lady came back on the line and told me to fax my item receipt for my original purchase with the claim number written on it. I did and got my check about 2 weeks later. Never once did they say anything about price matching online prices. Granted, my original purchase was from an online store. The whole process was actually pretty pleasant (especially the check!). I was prepared to argue if they refused to price match an online retailer. First, when I signed up for the card, that was the main reason. Second, they never sent me anything indicating that they had stopped price matching online prices. Even though I had heard that through these boards. Maybe I was lucky, but I doubt it.

  21. #21
    A Friend of a Friend yippiekiyeh's Avatar
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    What I meant that, there was a time, I think last year/ two years ago, I don't remember, when the specifically said they were going to discontinue online price matching. But b/c there were so many inquiries and b/c many people only buy online, THEY REINSTATED IT. So that's good news to all!

  22. #22
    Lieutenant Commander Thorin78's Avatar
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    An addon question before I go buy something from Office Depot.

    Office Depot won't price match internet items from say like Buy.com

    So if I use the blue to buy the item, and use a coupon for it. When they ask me how much I paid for it, do I include the price before or after the coupon?

    And will they care about how much it was shipped for and such?

    Thanks.

  23. #23
    I believe if you check out the Amex website it goes through all that in detail about coupons / shipping / etc...

  24. #24
    Lieutenant Commander IntegraTypeR's Avatar
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    sounds like amex blue is a good deal. do they have discounts on anything? ie airfare?

  25. #25
    Lieutenant Commander Thorin78's Avatar
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    they've got member rewards, you get points for $1 you buy and then you can redeem points for stuff.

    But I haven't found that info on the coupons on their website. Oh well, guess I'll buy it and find out later.

  26. #26

    Wink

    I have a AMEX Platinum. Had just recently purchased a Sony Clie with it, and being the dumbass I am, lost it during a flight home. Called them up, talked to someone, faxed them a copy of the receipt, got a check in the mail to cover the purchase price of the lost item. Not sure if it applies to other AMEX cards, but just for that, it sure as hell earned the annual fee.

  27. #27
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    works just like ILovedogs said above. i've done it three times. works online/offline all the same, i buy everything online.

    coupons are useless tho, they only count the final price for the item.. like no tax, no shipping. if you used a coupon, that counts toward it & the will take the price after coupon.

  28. #28
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    What if the vendor has their own low price garantee, can you get both? Like combine Circuit City and Blue refunds?
    * This comment was made completely in jest and in no way is intended to reflect my opinion or estimates regarding the company mentioned in the earlier post to which this is a reply. Any recommendation, either implied or expressed is hereby withdrawn. No animals were harmed in the making of this post. Contains no CFCs. Made with 100% organic products. Batteries not included. Made in Taiwan.

  29. #29
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    Nope...

    According to the rules, no, you can not price match with AMEX if the store you bought from offers price matching...

  30. #30

    price match min

    there is a minimum of $10 for them to pricematch. just learned it yesterday.

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