Can anyone confirm nor deny this. Did Staples recently change their polity to disallow rebates if a coupon was used? Here is a quote from "another board"
"I had to call CS to find out what happened to the order. Then she informed me I would not receive the rebate because of the coupon. I got very angry because I could go into a grocery store to get a store sale and use a coupon and do a rebate if I wanted to. They said that is the policy. It will let you checkout but the CS is telling me the rebate will be refused when I mail in."
Here is another quote from "another board"
"The CS is saying that the manufacturer WILL NOT pay the $40 rebate because they will see on the receipt that a coupon was used. They recently had a meeting and this is the policy. I talked to a supervisor who said I would not receive the $40 rebate on this item."