I am having trouble with a friend's computer. It's a Dell Inspiron 8100. 1 Ghz 256k running Windows XP Home. The problem is as follows:
Whenever a new program is installed it disappears.
Software starts to skip during installation phase and then it doesn't work properly.
The first problem that appeared was when WP9 kept giving error message that it had to shut down and did so. WP was uninstalled and problem persisted with screen disappearance. My friend was running no anti-virus software, through no fault of his own. It was supposed to be loaded, but was not.
My friend bought McAfee and attempted to load it, but although it appeared to load, McAfee would not start and icons to search paths to start were now missing or moved.
My friend was going to offload his files with a Zip disk IOMEGA and began to have same problems with screens disappearing or software not loading. So he could not use his zip drive.
Now my friends modem, which is reading as ok, is not responding. It doesnt matter whether you are using it in AOL (dont laugh) or as a dialer.
I have tried to do everything I can think of, but nothing so far has been successful. Any suggestions would be helpful.