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Thread: New way to cancel Columbia House membership - old way no longer available

  1. #1
    Lieutenant Junior Grade mrsnshick's Avatar
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    New way to cancel Columbia House membership - old way no longer available

    peps have given log in, go to club help, then member info then to cancel link but the site has changed. There is no cancel link. Now you must click on club help after signing in, click on contact CH, click on cancel membership and continue from there.
    A good deal involves a sale price, a rebate, or a coupon. A great deal has two or more of these!!!

  2. #2
    Commander MadCool's Avatar
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    They're trying to hide the link..
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  3. #3
    Lieutenant Commander djradam's Avatar
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    i signed up for that just to get free cds ... but online i couldn't find anywhere to cancle the automatic shipping of the monthly cd

    maybe they don't want you to leave

  4. #4
    Lieutenant Commander
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    I refuse to sign up for Columbia house because of their cancel policies/strategies. The last time I used their services (about two year ago) I would call to cancel and they would continue to flood me with mail. I had to send them certified mail stating I wanted to discontinue service before they would stop. They also failed to count CD's purchased at regular price against the number of CD's we were obligated to buy, we had to provide them receipts to prove we bought them.

  5. #5
    Lieutenant Commander
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    If they send you CD's you don't want, DON'T OPEN THEM!! Just write 'return to sender' on the package and stick it in back in your mailbox. They have to pay return shipping on it. We canceled and they kept shipping them to us, so we kept sending them back! Their loss.

  6. #6
    Lieutenant Junior Grade INXSible's Avatar
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    Oct 2002
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    Lightbulb

    Originally posted by djradam
    i signed up for that just to get free cds ... but online i couldn't find anywhere to cancle the automatic shipping of the monthly cd
    Once you're logged in @ their website, look for "DIrector's Selection" link at the Top Left corner, just below the "Columbia House" logo, from there, you can Refuse o Accept your current selection(s).

    Got It ?

  7. #7

    Re: New way to cancel Columbia House membership - old way no longer available

    Originally posted by mrsnshick
    peps have given log in, go to club help, then member info then to cancel link but the site has changed. There is no cancel link. Now you must click on club help after signing in, click on contact CH, click on cancel membership and continue from there.
    I don't fina a Contact CH or Contact Columbis House link. I DO find a Contact Us link, but there's no cancel option there.

  8. #8
    Lieutenant Junior Grade INXSible's Avatar
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    Thumbs up

    No problem whatsoever to find the "Cancel Membership" link.


  9. #9
    Lieutenant
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    i had no problem..

  10. #10
    Lieutenant Junior Grade vnnydapooh's Avatar
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    Oct 2002
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    Originally posted by bbrian
    If they send you CD's you don't want, DON'T OPEN THEM!! Just write 'return to sender' on the package and stick it in back in your mailbox. They have to pay return shipping on it. We canceled and they kept shipping them to us, so we kept sending them back! Their loss.

    If you do it enough times, they'll send you a letter stating that they will no longer send you the Director's Selection automatically becuase of the amount of times you've returned thier items.

  11. #11

    Talking

    Well, since no one really shows how to cancel, this is how i just did it. Log on, go to "Club Help" on the upper right of screen. Then click on "Membership Info" on left side. Then you will see #9 "How do I cancel my membership?" Click there, it will give link. If there's an easier way, I didn't find it.

    I can't wait for next coupon code like this.
    Evil is not a state of doing, but being.

  12. #12
    Lieutenant Junior Grade
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    May 2000
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    118
    Thanks Fisherman! I followed your directions and it worked fine for me, though I am still waiting on the final email telling me that I am done.
    dgem77

  13. #13
    Admiral Merlin's Avatar
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    Dec 2001
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    fisherman's directions worked for me.

    5 DVDs and a cancelled membership. This may be the best experience I've had with a "club"
    :monkey:

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