Results 1 to 7 of 7

Thread: BestBuy Cancel Apex 24" FlatScreen

  1. 07-14-2003, 01:13 PM #1
    k28la
    k28la is offline
    Lieutenant k28la's Avatar
    Join Date
    Apr 2000
    Location
    University Heights
    Posts
    334

    BestBuy Cancel Apex 24" FlatScreen

    They said they couldn't confirm delivery date, but when I called they said they actually couldn't fulfill the order... WTF?!?!
    Reply With Quote Reply With Quote
  2. 07-14-2003, 03:07 PM #2
    fredthompson
    fredthompson is offline
    Plebe
    Join Date
    Aug 2002
    Posts
    3
    I placed an order on Monday and they said htey couldn't deliver until Saturday. I have an email confirming saturday as the delivery date. Saturday came and no delivery. Saturday night bestbuy.com's people told me the shipment had been cancelled by the delivery contractor and they would not fulfill the order because they were no longer carrying the TV. They also said they have no obligation to fulfill ANY order made on the website. Monday I received an email stating they had cancelled the order because they could not confirm a delivery date.
    Reply With Quote Reply With Quote
  3. 07-14-2003, 08:20 PM #3
    cloudhme
    cloudhme is offline
    Lieutenant Junior Grade
    Join Date
    Dec 2002
    Posts
    74

    Samething happened at Dell

    They cancelled my order simply because the price was too cheap!

    Staples is very good for keeping their words. I ordered two cheap laptops and they shipped directly from Taiwan to fulfill the orders. Let's support Staples and boycott those lying stores. That's the way how we can protect our own rights.
    Reply With Quote Reply With Quote
  4. 07-14-2003, 08:25 PM #4
    shotime1
    shotime1 is offline
    Lieutenant Junior Grade
    Join Date
    Apr 2000
    Posts
    199
    I think you're the first person to ever suggest supporting Staples...
    Reply With Quote Reply With Quote
  5. 07-14-2003, 08:31 PM #5
    cloudhme
    cloudhme is offline
    Lieutenant Junior Grade
    Join Date
    Dec 2002
    Posts
    74

    At least all my friends have the same feeling

    The average time for a rebate to come is around 3 weeks, much faster than most other companies. And the average waiting time on a call to the customer service is about 30 seconds. I took me 20 min to talk to a Compusa guy.
    Reply With Quote Reply With Quote
  6. 07-14-2003, 08:46 PM #6
    fredthompson
    fredthompson is offline
    Plebe
    Join Date
    Aug 2002
    Posts
    3
    In general, Staples is very good with rebates.

    I don't know why Best Buy did what they did. My guess is someone screwed up when it was listed at $159 instead of $230 and they weren't willing to be upfront about it. They've pulled the TVs from all the stores and the website. And, as I mentioned, wiped the ad from their website 2 days early. Usually, the Sunday ad isn't up until early Sunday morning. This time it went up BEFORE Sunday.

    Hmmm...didn't somebody get hauled into court for posting Sinday ads early? Wasn't Best Buy one of the stores bringing the lawsuit?
    Reply With Quote Reply With Quote
  7. 07-14-2003, 11:39 PM #7
    k28la
    k28la is offline
    Lieutenant k28la's Avatar
    Join Date
    Apr 2000
    Location
    University Heights
    Posts
    334
    Yet another reason why I don't shop at Best Buy... They lost out on close to $2k in appliances when I bought my house 6 months ago, not that they could care, but I'd rather give someone else like Lowe's the business... End of rant
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules