Help! My Hard Drive has gone crazy! It has over a gig in bad clusters! What should I do?!? The drive is a IBM 20GB HD 72k ata/66 (OEM) and I bought it about 2 months ago on March 24th. I don't know if it was my fault or what but this problem started occuring when installed my microsoft intellimouse optical through my USB port. But my computer setup is:
Pentium III 500 (katmai)
IBM 20GB 72k ata/66
Western Digital 8.4GB ata/66
Guillemot Geforce 256
250W power supply
(dunno if u need all that info but i put it in just in case)
Much help needed thanks!
yep ... I figured that...but i don't think the store I bought it from will exchange it for me because:
1. Crappy store
2. They ripp people off
3. They don't take Returns/Exchanges after 5 days
I was wondering if there was a way that i could send it to IBM and they would exchange it.
*Warning* Anyone living in San Diego don't go to Computer Depot! They have lower costs but trust me its not worth it! Whenever they get a defective device they will resell it! Then when u return it they charge u a 20% restocking fee! I've learned my lesson a couple of times too many!
Just about all drives are covered by mfr warranties (typically 3 yrs). Check IBM's website for a number & give them a call.
I've had OEM Western Digital drives replaced by WD over 2 years after I purchased them. I'm sure IBM has a similar policy.
Thanks for the help guys! I called IBM up and they said all i gotta do is DL their software that will check if the HD is dying and if it is they would replace it. Thanks again!
Looks like IBM's software fixed everything! COOL!
For out of warranty I had good luck with Drivesavers in Navato CA
That store blows
I have been to Computer Depot and I will say this... I am easily more "in-the-know" about ANYTHING computer than 90% of Computer Depot's sales staff.
One guy that I know of, Ruben (I think that was his name)... actually knows his stuff and he's a pretty good salesman. If you go there, ask for him. He's the Mexican guy with the mustache and glasses.
I haven't been there in many months, but I saw that they stopped advertising on the back page of Computer Link in the Union Trib. That was the only reason I read that section... to get the prices from Computer Depot.
SO the software FIXED the drive?
That's pretty cool. No need to send it anywhere now.
I'm glad u fixed it, just remember, your hard drive does have a warranty on it, so check your documentation on that. Most companies are good at honoring that stuff.