I am the HOA president of my small 8-townhome complex. I got this thankless job because I was late to the meeting thanks to work and traffic. We only hold 1-2 meetings a year because it is a pain to get everyone together and we need at least 5 owners together to get any business done. My complex has many problems creeping up right now including subterrainian termites, decks suffering from wood rot, a back fence that is in serious need of repair and corrections, and a substantial increase in our insurance costs due to the increase in value of our townhomes. Add to that that we have a minor dues collection problem with one owner that we have worked out a payment plan with, and we have a lot going on right now here. It's a lot that my wife and I have to take care of on top of the fact that I already have a busy life as it is.
A townhome in our complex was sold about 2 months ago to an older single woman who moved in about 6 weeks ago. I have not even met this woman yet and she is already pissing me off with her numerous emails and phone messages. This woman is very insistent that we have to paint the complex. Now. I have tried to politely explain to her that we have many projects and issues with higher priority and we will have to address painting when we have enough money to cover the big cost. She didn't like my answer and sent a very rude reply. She also stated that she wanted her deck repainted. I again replied politely and she didn't like my response again and proceeded to tell me she could do my job for me if I can't do these things for her (she claims to be very aware of what is going on in our complex but truthfully she has only knows about half of what is going on right now).
She now wants to call an HOA meeting because she is a pushy middle-aged b!@#& and she wants to put her needs in front of everyone else's more urgent problems. I have tried to be tactful and polite, but I am nearing my end with this person.
Any thoughts or advice on how I can deal with this incredibly annoying, aggressive woman without me losing it and unleashing a tirade of insults at her in front of everyone?