did the Dell 8400, 19" FP deal they had a few weeks ago. Ordered online, got the confirmation email that shows excatly what I wanted and ordered. Well..somehow the order got doubled, and it's all arriving today. Actually...it was attempted to be delivered yesterday but requires a signature. So...now I gotta drive to UPS and pick up 5 boxes of crap. Called Dell...and so far I get a different story from everyone I talk to. One dept said to refuse shipment, and the dept that issues the RMA's said to accept shipment and then call her and she'll issue an RMA. She stated that refusing shipment can delay credit up to 90 days. She also kinda lead on to the fact that I may have to pay for return shipping. I couldnt get a sold answer from her on that...she stated that since the order was placed online they wont be sending someone out to pick up the package. I told her...well it wasn't my mistake, the order confirmation shows excalty what I ordered, and the confirmation is 100%.
Anyways...looking for suggestions on the best way to handle this.