HP cracks down on cartridge refill industry
By Michael Singer
Staff Writer, CNET News.com
Published: October 20, 2005, 3:09 PM PDT
Hewlett-Packard on Thursday accused a national cartridge reseller of refilling used printer cartridges with ink that relies on a formula for an HP-patented ink brand.
In its letter to Cartridge World, HP asked the company to stop using inks with the same chemical composition that's found in its patented brand of Vivera inks. HP holds 9,000 patents related to imaging and printing, 4,000 of them for consumable supplies such as ink and cartridges.
Although not an official legal action, the letter to Cartridge World is part of a broader attempt to crack down on the ink cartridge refill industry, HP said.
"HP spends millions of dollars annually in R&D to create innovations that benefit our customers, and we are rigorous in our protection of this investment," Pradeep Jotwani, senior vice president of supplies in HP's Imaging and Printing Group, said in a statement. "HP hopes that Cartridge World North America will assist its franchisees in quickly complying with the law."
Palo Alto, Calif.-based HP said it found multiple instances of cartridges filled with the infringing ink at Cartridge World's U.S. franchises. The cartridges replace a handful of HP printer cartridges, including those numbered 56, 57 and 78, and would be used in HP's DeskJet consumer printers.
Representatives with Cartridge World North America in Emeryville, Calif., and its home office in Adelaide, South Australia, were not immediately available to comment on the accusations.
Cartridge World, commonly found in strip malls and in business parks, refills empty inkjet cartridges from printer makers such as HP, Epson, Canon and Lexmark International and sells them at heavily discounted rates. For example, Cartridge World sells an HP 56-compatible cartridge for $17.72 instead of its usual retail price of $35.35. A discounted HP 78-compatible cartridge that retails for $53.07 sells for $26.57 under Cartridge World pricing.
Separately, HP said it settled its false-advertising lawsuit against Rhinotek Computer Products of Carson, Calif.
Rhinotek acquires used HP ink cartridges and refills them with generic ink prior to resale. HP's suit alleged that Rhinotek's packaging failed to tell consumers that the "compatible" products are used.
Rhinotek has denied any wrongdoing, but has agreed, among other things, to modify its packaging. Financial terms of the deal were not disclosed.